Relief Park Manager/s

Hampshire Property Group

Brisbane

On-site

AUD 41,000 - 69,000

Full time

2 days ago
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Benefits offered by this job

Onsite accommodation
Pet friendly policies

Job summary

Hampshire Property Group is seeking experienced Relief Park Managers for a casual, nationwide assignment across Australia. You’ll provide relief coverage at our parks and villages when permanent managers take leave, combining hands-on leadership with guest-centric operations.

If you enjoy variety and new challenges, this role offers exposure to reception, grounds, maintenance, housekeeping, and guest services while supporting multiple departments.

Qualifications

  • Hands-on leadership and guest service excellence.
  • Strong communication and problem-solving abilities.
  • Comfortable with administration tasks and guest check-ins.

Responsibilities

  • Oversee daily operations of holiday parks, including reception, grounds, and housekeeping.
  • Support multiple departments as needed.
  • Handle after-hours duties, guest check-ins, emergencies, and security.
  • Manage financial reporting and site budgets.
  • Ensure park standards and compliance are met.
  • Provide outstanding guest service and resolve concerns.
  • Conduct pre- and post-site handovers for smooth transitions.

Skills

Leadership
Customer service
Administration
Maintenance
Communication
Team player

Tools

Newbook
RMS

Job description

Established in 2006, Hampshire Property Group is a family-owned business operating residential land lease communities, holiday parks, and mixed-use communities across Australia. We pride ourselves on delivering lifestyle experiences—whether it's community living, holiday escapes, or adventurous road trips. Our dynamic team is passionate about supporting our people and fostering professional growth.


At Hampshire Property Group, we live and breathe our core values: Respect, Accountability, Collaboration, Innovation, and Quality & Customer Focus. These aren’t just words—they guide everything we do. Our mission is to create exceptional experiences for our guests and residents while ensuring the long-term success of our properties.


ABOUT THE ROLE

We’re looking for experienced Relief Park Managers (individuals or couples) to join our team on a casual basis. This role offers the exciting opportunity to travel across Australia, providing relief coverage at our parks and villages when our permanent managers take leave.


If you love variety, enjoy new challenges, and thrive in a hands‑on leadership role, this could be the perfect opportunity for you!


What You’ll Be Doing:


  • Overseeing the day-to-day operations of holiday parks, including reception, grounds/maintenance, and housekeeping.

  • Assisting and supporting different departments as needed.

  • Handling after-hours duties, including guest check‑ins, emergency situations, and security patrols.

  • Managing financial reporting and monitoring site budgets.

  • Ensuring Park standards and compliance requirements are consistently met.

  • Providing exceptional customer service, resolving guest concerns professionally.

  • Conducting pre and post-site handovers to ensure smooth transitions.


What We’re Looking For:


  • Ability to travel at short notice for extended periods.

  • Previous experience in a holiday park, caravan park, or similar management role.

  • Hands‑on approach – comfortable with customer service, administration, minor maintenance, and housekeeping.

  • Strong leadership and team‑player mentality to support all staff.

  • Excellent communication skills to engage with guests, team members, and stakeholders.

  • Proficiency in reservation systems (Newbook, RMS, or similar preferred).

  • Understanding of Workplace Health & Safety (WHS) obligations.

  • Current driver’s licence and own transport.

  • Mobile accommodation preferred but not essential—onsite accommodation can be provided.


Why Join Us?


  • Travel and adventure! Explore new locations while doing meaningful work.

  • Diverse experiences across different parks and communities.

  • Pets considered upon application.

  • Be part of a company that values teamwork, growth, and innovation.

  • A current nationally accredited police check will be required for successful candidates.


We appreciate all applications ; however, only shortlisted candidates will be contacted.

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