Relief Caravan Park Manager

Belgravia Leisure; Stokers Siding; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible Working Conditions

Attractive Salary Package

Job summary

BelgraviaPRO in NSW seeks Relief Park Manager to oversee guest experience and operations at our Northern NSW holiday parks. You will lead a hands-on team, manage bookings, and drive community engagement while ensuring a world-class guest experience.

The role requires a flexible roster (4 days a fortnight) with some office work, and a strong focus on environment, culture, and safety. Training and development are provided.

Qualifications

• Hands-on, proactive and customer-focused.
• Experience in a similar role.
• Familiarity with RMS 9+ booking system.
• Willingness to learn and apply our systems and processes.
• Strong communication, organisational and management skills.
• Available to work across a seven-day roster including public holidays.

Responsibilities

• Be accountable for all business operation and guest experience.
• Be hands-on with a positive can-do attitude.
• Solve problems in a fast-paced environment.
• Lead and supervise small teams.
• Be accountable for financial outcomes of the business.
• Achieve agreed KPI's.

Skills

Customer focus

Leadership

Team supervision

Problem solving

Communication skills

Organisational skills

Roster management

Tools

RMS 9+ booking system

Job description

Casual / Temp NSW, BelgraviaPRO - Northern NSW 2466 BelgraviaPRO

This job is open for expressions of interest only

• Flexible Working Conditions
• Attractive Salary Package

An exciting opportunity to provide relief management at a holiday park in Northern NSW.

The Role

We're currently recruiting an experienced relief management team, who are highly customer focused, commercially minded to drive business development and equally passionate about guest and local community engagement, delivering exceptional visitor experiences.

Relief Managers must have a creative flare for community engagement. You must be hands on in regards to cleaning, housekeeping and grounds maintenance. Passionate about supporting in protection of the environment and culture whilst providing a world class guest experience in line with the Park Managers.

Seeking a couple who can work a roster of 4 days a fortnight, which could possibly increase with minimal office work, mostly cleaning and grounds work. You must be willing to rise up to the challenge as this is a fast paced environment. No two days are the same - this adds to the excitement of the role.

Responsibilities include:

• Being accountable for all business operation and guest experience
• Be hands-on and possess a positive can-do attitude
• Ability to problem solve in a fast-paced environment
• Lead and supervise small teams
• Be accountable for the financial outcomes of the business
• Achievement of agreed KPI's

A strong Australian based support office and local management teams support our park managers on all areas of WHS, holiday park legislation, IT and HR so Park Managers can focus on delighting guests.

Selection Criteria

• An energetic and enthusiastic, hands-on approach
• Proven experience in a similar role
• Familiarity with RMS 9+ computerised booking system and good computer skills
• Willingness to learn and apply our systems and processes
• Well-developed communication, organisation, administration and management skills
• Demonstrated ability to interact with stakeholders in a professional manner
• Availability to work across a seven-day roster which may include public holidays, weekends, early mornings and evenings

The Company

BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s very successful RTO.

Park management presents exciting, flexible and highly rewarding careers. Belgravia PRO is rapidly growing and is looking for passionate, inspiring individuals and management couples to be their next Relief Managers. You will manage the park in the absence of the permanent park managers.

If you are passionate about business development and providing exceptional visitor experiences as a Relief Park Manager we want to hear from you!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.