Relationship Manager

Reed Technology; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Employee Assistance Program

Learning resources

Global discounts

Job summary

LexisNexis is seeking a growth‑minded Relationship Manager to join our Government segment in Australia. You will manage and expand a portfolio of government accounts, focusing on retention, renewals, and long‑term value creation, acting as a trusted advisor on policy, compliance and regulatory needs.

The role offers a hybrid work model with regular client meetings and opportunities to promote AI‑driven solutions across procurement, legal and compliance functions, with strong development

Qualifications

• 5 years’ experience in sales or account management.
• Proven ability to manage and grow customer accounts, including government clients.
• Ability to articulate value with AI-driven solutions and navigate complex environments.

Responsibilities

• Manage and grow a portfolio of government accounts (initially ~50).
• Build and maintain relationships across procurement, legal, compliance and policy.
• Identify cross-sell and upsell opportunities across teams and use cases.
• Oversee transitions from Business Development and manage accounts through full sales lifecycle.
• Conduct 15–20 client meetings per month (virtual and in-person).
• Develop territory and account plans aligned to government priorities.
• Maintain accurate pipeline forecasting, CRM records and reporting.
• Stay informed on government trends, legislation, and regulatory developments.
• Promote AI fluency and enable adoption of AI, automation and analytics.

Skills

Sales/account management experience

Strong communication skills

AI fluency

Stakeholder management

Job description

Relationship Manager – Government

About our Team

At LexisNexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.

Our Large Enterprise – Government team partners with public sector organisations to deliver data-driven and legal intelligence solutions that support policy, compliance, and regulatory outcomes. You’ll be joining a collaborative and high-performing team of Relationship Directors and Managers, focused on driving meaningful impact across government portfolios.

About the role

We are looking for a growth-oriented Account Manager to join our Government segment team. In this role, you will manage and grow a portfolio of government accounts, focusing on retention, expansion, and long-term value creation.

You will act as a trusted advisor to your clients—helping them navigate complex policy, compliance, and legal landscapes—while aligning LexisNexis solutions, including emerging AI capabilities, to their needs.

This is an excellent opportunity for an early-career sales professional ready to step up into a dynamic, relationship-driven role with strong development potential.

Responsibilities

• Manage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansion
• Build and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functions
• Identify cross-sell and upsell opportunities across teams, departments, and use cases
• Own the transition and ongoing management of newly onboarded accounts from Business Development
• Conduct 15–20 client meetings per month (virtual and face-to-face), including demos, discovery, and negotiations
• Develop and execute territory and account plans aligned to government priorities and procurement cycles
• Manage opportunities through the full sales lifecycle, including RFQs, RFPs, and tenders
• Maintain accurate pipeline forecasting, CRM records, and account reporting
• Stay informed on government trends, legislation, and regulatory developments
• AI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.

Requirements

• Circa 5 years’ experience in sales or account management
• Proven ability to manage and grow customer accounts
• Strong communication skills with the ability to articulate value, including AI-driven solutions
• Familiarity with AI technologies and their business applications
• Ability to manage multiple stakeholders and navigate complex environments

Preferred:

• Experience selling into government
• Understanding of government procurement processes
• Exposure to legal, regulatory, or compliance solutions

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Hybrid working model (2 days per week in office, including a team day on Thursday)
• Light interstate travel (approximately every 2 months)
• Flexible, supportive team environment focused on development and growth

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Employee Assistance Program
• Benefits for you and your family
• Access to learning and development resources
• Global discounts and free wellbeing & learning classes

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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