Relationship Architect for Banking Clients | Flexible Hours

Sydney, NSW, Australia Melbourne, VIC, Australia; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

CBD location in heart of CBD offices

Friendly and down-to-earth culture

Nationally recognised firm

Job summary

HWLE Lawyers in Australia seeks a Relationship Manager to join the Client Relationship Program team and manage relationships with Banking and financial institution clients. You will be part of a national BD and marketing team, with a flexible 3:2 work policy inviting both part-time and full-time candidates.

You possess a sharp eye for detail and strong analytical and written skills, with the ability to coach and advise stakeholders.

Qualifications

• Holds a discipline related to law, commerce, business or marketing.
• Strong analytical and written communication skills.
• Ability to coach and advise stakeholders.

Responsibilities

• Develop and maintain a deep understanding of the client's business operations, objectives, opportunities and challenges.
• Create and deliver tailored relationship action plans for each of the client's business areas.
• Identify client needs that translate into client pursuit opportunities and connect with relevant stakeholders.
• Drive initiatives and ensure delivery of commitments made by team members in the agreed client relationship action plans.
• Advise and coach partners on client relationship management activities.
• Track progress on key metrics for growth, scale and other strategic deliverables.
• Provide insights and guidance on client events in support of the wider marketing team efforts.
• Work with the client experience lead to attend debriefs, identifying opportunities for improvement and gain client insights.
• Managing the Client Care Program for the firm with allocated clients.
• Identify ways to add greater value via partnering activities and the delivery of value added services.
• Evaluate, pursue and secure opportunities as they arise.

Skills

Analytical thinking

Written communication

Stakeholder coaching

Education

Discipline related to law, commerce, business or marketing

Job description

HWLE Lawyers in Australia seeks a Relationship Manager to join the Client Relationship Program team and manage relationships with Banking and financial institution clients. You will be part of a national BD and marketing team, with a flexible 3:2 work policy inviting both part-time and full-time candidates.

You possess a sharp eye for detail and strong analytical and written skills, with the ability to coach and advise stakeholders.