Registered Nurse - Triple I Hub - Perm FT/PT

South Western Sydney Local Health District; Campbelltown; On-site; AUD 57,000 - 80,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging

Annual leave with leave loading

Additional day off for full-time

Job summary

South Western Sydney Local Health District is seeking a Registered Nurse to join the Triple I Hub. This office-based role involves providing clinical advice and care navigation to patients via phone, coordinating with multidisciplinary teams to support patient flow and appropriate escalation across care settings.

You will contribute to safer, more efficient access to right care when it is needed. The successful candidate will be an AHPRA-registered nurse with strong clinical judgment, excellent

Qualifications

• Current Authority to Practice as an RN with AHPRA.
• Recent experience as a Registered Nurse with ability to assess, plan, implement and evaluate nursing care.

Responsibilities

• Provide clinical assessment, advice and coordination to patients over the phone in the Triple I Hub.
• Support patient flow and timely escalation and referrals across acute, community and primary care.

Skills

AHPRA Registered Nurse

Clinical assessment

Care coordination

Communication

Education

Bachelor of Nursing (or equivalent)

Job description

Employment Type: Permanent Full Time or Part Time, up to 38 hours per week

Remuneration: $41.22 - $57.88 per hour + 12% Superannuation + Salary Packaging

Location: Bolger Street, Campbelltown

Applications close: 15/11/26

Contact: Megan Newman on 0499 972 508 | [e-mail]

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

This role offers the opportunity to make a meaningful difference at the front door of the health system, supporting people to access the right care at the right time. As a Registered Nurse in the Triple I Hub, you will provide safe, compassionate, and person centred nursing care through clinical assessment, advice, and coordination. Working closely with patients, families, and multidisciplinary teams, you will support timely decision making, appropriate escalation, and referral to services across acute, community, and primary care settings. This role plays a critical part in supporting patient flow, admission avoidance, and continuity of care, helping reduce unnecessary emergency department presentations and delays to accessing care. You will contribute to a responsive, centrally coordinated service that improves patient experience while supporting broader system sustainability. Within the team, your role matters because it strengthens service capacity, supports colleagues during peak demand, and helps maintain safe, high quality care. More broadly, the role contributes to healthier communities by ensuring people receive timely guidance and coordinated support when they need it most.

Are You the Right Fit?

You are a Registered Nurse with strong clinical judgement and a genuine commitment to supporting people to access the right care at the right time. You are confident in assessing patient needs, thinking critically, and making timely decisions that support safe escalation, referral, and care coordination. This is an office‑based role within the Triple I Hub. It does not involve home visits or community nursing. Instead, you will support patients, families, and carers, over the phone, providing clinical advice, and care navigation in collaboration with multidisciplinary teams and service partners across the health system. You communicate clearly and empathetically, are comfortable managing conversations with people who may be distressed or uncertain, and can explain options in a calm and supportive way. You work well in a fast-paced environment, manage competing priorities, and remain focused on patient safety and experience. You are organised, adaptable, and accountable for your practice, with an interest in contributing to service quality, patient flow, and system efficiency, particularly during periods of increased demand. If you enjoy clinical problem‑solving, collaboration, and making an impact without face‑to‑face visits, this role will suit you well.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Current Authority to Practice as a Registered Nurse with Australian Health Practitioners Regulation Agency (AHPRA).
• Demonstrated recent experience as a Registered Nurse, with the ability to assess, plan, implement, and evaluate safe, compassionate, and evidence based nursing care appropriate to the clinical context.
• Demonstrated ability to communicate effectively and empathetically with patients, families, and carers from diverse backgrounds, using a person centred approach to identify needs, support decision making, and ensure culturally responsive care.
• Demonstrated capacity to use critical thinking to manage competing priorities, recognise risk, elevate concerns appropriately, and take responsibility and accountability for clinical practice and professional standards.
• Demonstrated ability to work collaboratively within a multidisciplinary team and with external services, while contributing positively to team culture, risk management, work health and safety, and continuous quality improvement.
• Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

If you’d like more details, we’re here to help.

• Position Information
  • Applicants will be assessed against the criteria in the Position Description.
• Diversity, Culture & Inclusion
  • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail]
  • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
  • For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [e-mail]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks
  • 12% superannuation
  • Salary packaging and novated leasing via Smart Salary
  • Annual leave with 17.5% leave loading (for full-time and part-time staff)
  • One extra day off each month for full-time employees
• Work-Life Balance
  • Flexible work options, including hybrid and varied hours (depending on the role)
  • Paid maternity and parental leave
  • Generous leave options like long service and carers leave
• Grow Your Career
  • Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
  • Discounted gym membership through Fitness Passport
  • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
  • Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Vaccination Requirements
  • All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
  • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• Temporary Positions
  • For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.