Registered Nurse Care Coordinator

Teachers Health Group; Brisbane; Hybrid; AUD 95,000 - 115,000; Full time

Benefits offered by this job

Hybrid working model

Subsidised private health insurance

Discounts on our products and services

Generous employee wellbeing program

Easily accessible by public transport

Job summary

Teachers Health is seeking an experienced Registered Nurse Care Coordinator to join our Healthcare Services team in Brisbane. This role focuses on specialist telephone-based care coordination, helping members navigate health needs, develop personalised care plans, and connect with services.

You will build ongoing member relationships, provide health coaching, maintain accurate records and participate in audits and continuous improvement.

Qualifications

• Current unrestricted AHPRA registration as a Registered Nurse.
• 5+ years’ full-time equivalent experience as a Registered Nurse.
• Knowledge of primary and community care environments.
• Strong verbal and written communication skills.
• Health coaching knowledge and capability.
• Strong computer literacy and competency across the Microsoft Office suite.

Responsibilities

• Identify and engage eligible members through referrals, enquiries and outreach programs.
• Support the assessment, development and monitoring of personalised care plans.
• Coordinate care with members, healthcare providers, service providers and broader care teams.
• Provide health education, guidance and support within your clinical scope of practice.
• Maintain accurate clinical records and contribute to quality care outcomes.
• Participate in clinical audits, professional development and continuous improvement initiatives.
• Contribute to a positive, safe and member-focused team culture.

Skills

RN experience

Verbal & written communication

Health coaching

Computer literacy

Telehealth experience

Primary and community care knowledge

Education

AHPRA RN registration

Tools

Microsoft Office

Job description

• Subsidised private health insurance and discounts on our products and services
• Hybrid opportunity with a supportive, team-focused culture
• Opportunities to learn, grow and develop your career with Teachers Health

We’re looking for an experienced Registered Nurse Care Coordinator to join our Healthcare Services team at Teachers Health.

This is an opportunity to step into a different kind of nursing role, providing specialist telephone-based care coordination and supporting members to navigate their health needs. You’ll build ongoing relationships with members, develop personalised care plans, provide health coaching and help connect members with the right services and support.

Why join us?

This role offers the opportunity to use your nursing experience in a non-traditional clinical environment while continuing to have a genuine impact on people’s health.

What we have to offer:

• Hybrid working model (flex your work/life balance)
• Subsidised private health insurance
• Discounts on our products and services
• Generous employee wellbeing program
• Easily accessible by public transport

Your day-to-day will include:

• Identify and engage eligible members through referrals, enquiries and outreach programs
• Support the assessment, development and monitoring of personalised care plans
• Coordinate care with members, healthcare providers, service providers and broader care teams
• Provide health education, guidance and support within your clinical scope of practice
• Maintain accurate clinical records and contribute to quality care outcomes
• Participate in clinical audits, professional development and continuous improvement initiatives
• Contribute to a positive, safe and member-focused team culture

What are we looking for?

• Current unrestricted AHPRA registration as a Registered Nurse
• 5+ years’ full-time equivalent experience as a Registered Nurse
• Knowledge of primary and community care environments
• Strong verbal and written communication skills
• Health coaching knowledge and capability
• Strong computer literacy and competency across the Microsoft Office suite

Experience in telehealth, private health insurance, hospital discharge planning or customer service would also be highly regarded.

Who are we?

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with [e-mail]

The Diversity Council Australia has recognised our ongoing commitment to fostering an inclusive culture. We've consistently exceeded the Australian Workforce average in their Inclusion@Work Index and are thrilled to be named an inclusive employer once again for 2025–2026.