Regional Service Technician — Industrial Doors & Access

dormakaba International Holding AG; Cairns Regional; On-site; AUD 60,000 - 90,000; Full time

Job summary

dormakaba International Holding AG in Cairns invites a service professional to join our service team, supporting Far North Queensland. You’ll service, repair, install and commission industrial shutters and roller doors, automatic sliding and swing doors, and manual door systems across commercial, industrial and residential sites.

Working with experienced technicians, you’ll travel regionally, contribute to refurbishments and upgrades, and build your skills across a varied portfolio while

Qualifications

• A practical mechanical mindset and confidence using hand and power tools in field-based work.
• Ability to work independently in the field and complete site- or customer-specific checks and clearances when required.
• A customer-focused approach, clear communication skills and confidence using a phone, tablet and basic job-recording systems.
• A strong safety mindset, including following site procedures, using PPE and maintaining a safe work area.
• Willingness to learn a varied product range and complete role- and site-specific training.
• Ability to travel across the Cairns region and take part in the on-call roster (approximately one week per month).

Responsibilities

• Service, maintain, troubleshoot, repair and install industrial shutters and roller doors, automatic sliding and swing doors, and manual door systems.
• Complete commissioning, refurbishments, upgrades and quoted works, following approved procedures and working within your training and authorisations.
• Represent dormakaba professionally on site, keep customers updated, complete accurate service reports and job records, parts and your vehicle.
• Plan and manage your work schedule across Cairns and the wider region, with occasional travel to locations such as Weipa and Thursday Island. Join the on-call roster for approximately one week per month; regional travel may involve overnight stays.

Skills

Mechanical mindset

Hand and power tools

Customer-focused approach

Clear communication

Safety mindset

Job description

dormakaba International Holding AG in Cairns invites a service professional to join our service team, supporting Far North Queensland. You’ll service, repair, install and commission industrial shutters and roller doors, automatic sliding and swing doors, and manual door systems across commercial, industrial and residential sites.

Working with experienced technicians, you’ll travel regionally, contribute to refurbishments and upgrades, and build your skills across a varied portfolio while