Regional Sales Manager

ConnectWise; Sydney; On-site; AUD 110,000 - 170,000; Full time

Job summary

ConnectWise in Australia seeks a results-driven Regional Sales Manager to manage and grow a portfolio of strategic MSP/TSP partners, driving revenue growth and retention through consultative sales and trusted advisor relationships.

You will lead partner relationships, conduct business reviews, and collaborate with cross-functional teams to align ConnectWise solutions with partner goals, while maintaining a healthy pipeline and accurate forecasts.

Qualifications

• Sales, account management, partner management, or business development experience.
• Proven track record of exceeding revenue and retention targets.
• Experience managing a book of business with multiple accounts simultaneously.
• Strong negotiation, forecasting, and pipeline management skills.
• Excellent communication, presentation, and relationship-building capabilities.
• Ability to manage complex projects independently with limited supervision.
• Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach.

Responsibilities

• Manage a portfolio of 40–60 strategic partners, acting as their primary business advisor.
• Build and maintain executive-level relationships to drive retention, growth, and customer satisfaction.
• Conduct regular business reviews and identify opportunities for expansion and value creation.
• Proactively engage partners to understand business goals and align ConnectWise solutions to their needs.
• Achieve annual sales growth and Monthly Recurring Revenue (MRR) retention targets.
• Drive both Sell-To and Sell-Through motions within assigned partner accounts.
• Identify, qualify, and manage opportunities throughout the entire sales lifecycle.
• Expand adoption of ConnectWise solutions through cross-sell and upsell strategies.
• Maintain a healthy pipeline and accurate forecasting cadence.
• Manage opportunities from prospecting through close.
• Execute solution-based and value-driven sales methodologies.
• Negotiate pricing, contract terms, and implementation requirements.
• Ensure opportunities meet company standards for margins, pricing, and contractual terms.
• Partner with Customer Success, Support, Product, Marketing, Finance, and Operations teams to deliver exceptional partner experiences.
• Advocate for partners internally and help ensure timely resolution of business needs.
• Collaborate across departments to increase customer satisfaction and accelerate growth initiatives.

Skills

Sales experience

Account management

Partner management

Negotiation

Forecasting

Pipeline management

Relationship building

Education

Bachelor’s degree in Business, Marketing, Communications, or a related field

Tools

Salesforce

Outreach

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

ConnectWise is seeking a results-driven Regional Sales Manager to manage and grow a portfolio of strategic partners within the Managed Service Provider (MSP), Technology Service Provider (TSP), and cybersecurity ecosystem. This role is responsible for driving revenue growth, retaining recurring revenue, strengthening partner relationships, and identifying new opportunities to expand adoption of ConnectWise solutions.

The ideal candidate is a consultative sales professional with strong account management skills, proven success in quota attainment, and the ability to build trusted advisor relationships with partner organizations.

What You’ll Do

Partner Relationship Management

• Manage a portfolio of 40–60 strategic partners, acting as their primary business advisor.
• Build and maintain executive-level relationships to drive retention, growth, and customer satisfaction.
• Conduct regular business reviews and identify opportunities for expansion and value creation.
• Proactively engage partners to understand business goals and align ConnectWise solutions to their needs.

Revenue Growth & Retention

• Achieve annual sales growth and Monthly Recurring Revenue (MRR) retention targets.
• Drive both Sell-To and Sell-Through motions within assigned partner accounts.
• Identify, qualify, and manage opportunities throughout the entire sales lifecycle.
• Expand adoption of ConnectWise solutions through cross-sell and upsell strategies.
• Maintain a healthy pipeline and accurate forecasting cadence.

Sales Execution

• Manage opportunities from prospecting through close.
• Execute solution-based and value-driven sales methodologies.
• Negotiate pricing, contract terms, and implementation requirements.
• Ensure opportunities meet company standards for margins, pricing, and contractual terms.

Cross-Functional Collaboration

• Partner with Customer Success, Support, Product, Marketing, Finance, and Operations teams to deliver exceptional partner experiences.
• Advocate for partners internally and help ensure timely resolution of business needs.
• Collaborate across departments to increase customer satisfaction and accelerate growth initiatives.

What Success Looks Like

• Successfully managing 80+ partner accounts.
• Achieving revenue growth and retention goals.
• Consistently maintaining accurate sales forecasts and pipeline hygiene.
• Generating an average annual contract value of approximately $35K per transaction.
• Managing sales cycles averaging 45–60 days.
• Building long-term strategic relationships that increase partner engagement and revenue.

Required Qualifications

• Sales, account management, partner management, or business development experience.
• Proven track record of exceeding revenue and retention targets.
• Experience managing a book of business with multiple accounts simultaneously.
• Strong negotiation, forecasting, and pipeline management skills.
• Excellent communication, presentation, and relationship-building capabilities.
• Ability to manage complex projects independently with limited supervision.
• Experience leveraging CRM and sales engagement tools such as Salesforce and Outreach.

Preferred Qualifications

• Experience within the MSP, TSP, SaaS, cybersecurity, or IT services industries.
• Knowledge of channel sales and partner-led go-to-market motions.
• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [e-mail] or 1-800-671-6898.