Regional Manager

Dementia; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

HammondCare is seeking a Regional Manager to lead the Dementia Support Australia (DSA) service, ensuring high-quality, mission-aligned care across state offices. You will supervise governance, engage with government and aged care leaders, and drive partnerships while managing stakeholder relations and service delivery improvements.

The role requires senior multi-site experience, budgeting, and strong communication skills, with travel across states expected to support start-up and ongoing

Qualifications

• Tertiary qualifications in Nursing / Allied Health or Health-related degree.
• Eligibility for registration as a Health Practitioner in Australia (AHPRA).
• Experience supporting older people and carers living with dementia; psycho-social case management.
• Senior level experience in multi-disciplinary or multi-site environment incl. budgeting, systems thinking, IT systems.
• Strong negotiation and conflict resolution skills; interpersonal abilities.
• Willingness to travel intra and interstate, possibly monthly.
• Excellent planning, organising, attention to detail, and IT competence.
• Customer management skills for service delivery to HammondCare and external customers.
• Independent and team-oriented work approach.
• Empathy and patience.

Responsibilities

• Provide leadership for the DSA service aligned with HammondCare’s Mission and Action.
• Establish clinical supervision, governance and behaviour management systems within a national team.
• Ensure admin, financial, risk, quality and reporting goals are met with a team-based approach.
• Engage with State Government and aged care/hospital leadership to secure partnerships.
• Support Team Leaders with stakeholder engagement at the service level.
• Help develop strategic state plans and drive continuous improvement in service delivery.
• Motivate the delivery team to stay service and mission-aligned.
• Lead data management and ICT platforms to support delivery.
• Maintain high service quality through governance and supervision.
• Provide line management and clinical governance to DSA.

Skills

Leadership

Budgeting

Stakeholder engagement

Communication skills

Travel willingness

Conflict resolution

Planning & organising

Analytical skills

Empathy

Team motivation

Education

Nursing / Allied Health degree

Health-related degree

Tools

IT systems experience

Job description

## Regional ManagerApply: Malvern, VIC: Osborne Park: Hobart: Head Office Sydney: Chermside - Banfield St: Full time: Posted 2 Days Ago: REQ3536**The Opportunity**A rewarding opportunity to be involved in a Dementia Centre initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care.This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career.**The role**The Regional Manager ensures that the Dementia Support Australia (DSA) service is tailored to the needs of individual clients and ensures the service delivers on its key performance indicators.*This role is offered as a Permanent/ Temporary position up until June 2028 working out of a DSA office location.***Responsibilities*** Provide professional, capable and aligned leadership for the DSA service utilising HammondCare’s Mission and Mission In Action* Establish and maintain clinical supervision, governance and behaviour management systems as part of a national team, with a local and borderless service delivery ethos* Ensure the service meets its administrative, financial, risk and quality and reporting goals of the DSA program through a team-based approach* Significant stakeholder engagement during start up and ongoing with key stakeholders in State Government, the aged care sector and acute care sector leadership teams to provide details on the program, ensuring smooth partnerships for service delivery, problem solving as needed and ongoing engagement during program delivery.* Supporting Team Leaders to manage stakeholder engagement at the service level through local management in aged care and hospital settings.* Support the National Program Manager, Team Leaders and Clinical Lead to develop strategic plans for each State and be part of the solution to continuous improvement of service delivery.* Manage and motivate the service delivery team and ensure they are service and missionally aligned* Leadership on the utilisation of data management and reporting systems and ICT platforms to support and enhance service delivery* Provide high levels of service quality through clinical supervision, governance and behaviour management role modelling* Support the National Management structure to provide line management and clinical governance to DSA**What do we need from you?*** Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action* Tertiary qualifications in Nursing / Allied Health or a Health-related degree* Desirable evidence of study and or qualifications in dementia* Eligibility for registration as a Health Practitioner in Australia (AHPRA)* Demonstrated high level experience and knowledge in supporting older people and carers living with dementia, with particular emphasis on psycho-social approaches to case management* Previous experience working at a senior level in a multi-disciplinary or multi-site environment including budgeting skills, systems thinking, IT systems experience* Strong ability to manage, motivate and develop a team and effectively work with other staff* Willingness to travel intra and interstate. Given this program is in start up phase, this could involve travel away every month.* Strong negotiation and conflict resolution skills* High level communication and interpersonal skills, particularly between industry and government* Strong planning and organising skills with the ability to prioritise tasks to meet deadlines* Excellent analytical skills and attention to detail* Good customer management skills for delivery of services to HammondCare and external customers* Strong administrative and computer skills* Ability to work independently and as part of a team* Empathy and patience**Application process:**Please include an updated resume and a brief cover letter explaining your interest in the role and how your skills and experience aligned with the responsibilities of the role.