Regional Manager

HammondCare; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

HammondCare seeks a Regional Manager to lead the Dementia Support Australia (DSA) service, tailoring care to client needs and achieving KPIs. The role is based in Sydney with potential for permanent or temporary engagement until June 2028, and involves collaboration with government and healthcare leaders.

You will drive strategic planning, stakeholder engagement, and clinical governance across states, with travel expected as needed to launch and sustain partnerships.

Qualifications

• Commitment to HammondCare's Christian Mission, Motivation and Mission in Action.
• Tertiary qualifications in Nursing / Allied Health or a Health-related degree.
• Desirable evidence of study and or qualifications in dementia.
• Eligibility for registration as a Health Practitioner in Australia (AHPRA).
• Demonstrated high level experience in supporting older people with dementia and psycho-social case management.
• Senior level experience in a multi-disciplinary or multi-site environment including budgeting, systems thinking and IT systems.
• Strong ability to manage, motivate and develop a team; work collaboratively.
• Willingness to travel intra and interstate; startup phase may require monthly travel.
• Strong negotiation, conflict resolution, and communication with industry and government.
• Excellent planning, organising, analytical skills and attention to detail.
• Good customer management and administrative/computer skills; able to work independently.

Responsibilities

• Provide professional, capable and aligned leadership for the DSA service using HammondCare's Mission.
• Establish and maintain clinical supervision, governance and behaviour management systems as part of a national team.
• Ensure the service meets administrative, financial, risk, quality and reporting goals through a team-based approach.
• Significant stakeholder engagement with State Government, aged care and acute care leaders for partnerships.
• Support Team Leaders to manage stakeholder engagement at service level in aged care and hospital settings.
• Support National Program Manager and teams to develop strategic plans for each State and drive improvement.
• Manage and motivate the service delivery team ensuring alignment with the mission.
• Lead data management and ICT platforms to support service delivery.
• Provide high levels of service quality through governance and supervision.
• Support National Management to provide line management and clinical governance to DSA.

Skills

Leadership

Stakeholder engagement

Budgeting

Systems thinking

IT systems

Team development

Communication

Planning & organising

Analytical thinking

Education

Nursing or Allied Health degree

Job description

The Opportunity

A rewarding opportunity to be involved in a Dementia Centre initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care.

This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career.

The role

The Regional Manager ensures that the Dementia Support Australia (DSA) service is tailored to the needs of individual clients and ensures the service delivers on its key performance indicators.

This role is offered as a Permanent/ Temporary position up until June 2028 working out of a DSA office location.

Responsibilities

• Provide professional, capable and aligned leadership for the DSA service utilising HammondCare's Mission and Mission In Action

• Establish and maintain clinical supervision, governance and behaviour management systems as part of a national team, with a local and borderless service delivery ethos

• Ensure the service meets its administrative, financial, risk and quality and reporting goals of the DSA program through a team-based approach

• Significant stakeholder engagement during start up and ongoing with key stakeholders in State Government, the aged care sector and acute care sector leadership teams to provide details on the program, ensuring smooth partnerships for service delivery, problem solving as needed and ongoing engagement during program delivery.

• Supporting Team Leaders to manage stakeholder engagement at the service level through local management in aged care and hospital settings.

• Support the National Program Manager, Team Leaders and Clinical Lead to develop strategic plans for each State and be part of the solution to continuous improvement of service delivery.

• Manage and motivate the service delivery team and ensure they are service and missionally aligned

• Leadership on the utilisation of data management and reporting systems and ICT platforms to support and enhance service delivery

• Provide high levels of service quality through clinical supervision, governance and behaviour management role modelling

• Support the National Management structure to provide line management and clinical governance to DSA

What do we need from you?

• Commitment to engage and align with HammondCare's Christian Mission, Motivation and Mission in Action

• Tertiary qualifications in Nursing / Allied Health or a Health-related degree

• Desirable evidence of study and or qualifications in dementia

• Eligibility for registration as a Health Practitioner in Australia (AHPRA)

• Demonstrated high level experience and knowledge in supporting older people and carers living with dementia, with particular emphasis on psycho-social approaches to case management

• Previous experience working at a senior level in a multi-disciplinary or multi-site environment including budgeting skills, systems thinking, IT systems experience

• Strong ability to manage, motivate and develop a team and effectively work with other staff

• Willingness to travel intra and interstate. Given this program is in start up phase, this could involve travel away every month.

• Strong negotiation and conflict resolution skills

• High level communication and interpersonal skills, particularly between industry and government

• Strong planning and organising skills with the ability to prioritise tasks to meet deadlines

• Excellent analytical skills and attention to detail

• Good customer management skills for delivery of services to HammondCare and external customers

• Strong administrative and computer skills

• Ability to work independently and as part of a team

• Empathy and patience

For more info on DSA, check out our website: https://www.dementia.com.au/

DSA is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.