Regional Manager

Karingal; Perth; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Salary packaging

Purchased leave

Discounts at retailers

Job summary

MatchWorks is seeking a strategic Regional Manager to empower leaders and teams across the Perth South region. You will drive performance, strengthen partnerships with employers and community bodies, and deliver high-quality employment services while managing budgets and contractual obligations.

You will lead through Site Managers, cultivate capability, and ensure service excellence across dispersed locations.

Qualifications

• Two years’ senior leadership experience in Employment Services.
• NDIS Worker Screening Check and Orientation Module Certificate required.
• Tertiary or postgraduate qualifications in relevant fields.
• Ability to travel regularly across the Perth South region.
• Strong track record translating strategy into action and improving operational results.

Responsibilities

• Set clear direction and empower Site Managers to build capable, engaged teams and foster accountability.
• Drive regional performance through planning, forecasting and informed decision-making.
• Build relationships with employers, industry partners and stakeholders to expand opportunities.
• Provide commercial and operational leadership, including oversight of budgets and contractual performance.
• Maintain visibility across the region to ensure alignment with priorities.
• Champion customer service and ensure compliance with Workforce Australia requirements and policies.

Skills

Leadership

Strategic thinking

Stakeholder engagement

Budgeting

Communication

Problem solving

People management

Travel readiness

Education

Tertiary or postgraduate qualifications in Employment Services / relevant field

Tools

Driver's Licence

Job description

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Location: Boorloo - Perth, Western Australia
Employment status: Full-Time, Permanent
Job number: 3837

Lead people and performance. Strengthen partnerships. Change lives.

MatchWorks is seeking a strategic and influential Regional Manager to empower leaders and their teams to deliver quality employment services across the geographically dispersed Perth South region.

With a focus on operational excellence and high performance, you will build people and leadership capability, inspire high-performing teams, strengthen stakeholder and community partnerships and deliver outstanding results for participants, employers and the communities we serve.

What you’ll do:

• Set clear direction and empower Site Managers to build capable and engaged teams, resolve issues, foster accountability, collaboration and continuous improvement.
  
• Drive regional performance through strategic planning, targeted initiatives, workforce optimisation, forecasting and informed decision-making.
  
• Build productive relationships with employers, industry partners, community organisations, funding bodies and other key stakeholders to expand opportunities and strengthen service delivery.
  
• Provide commercial and operational leadership, including oversight of the regional budget, resources and contractual performance.
  
• Maintain visibility and connection across the region, ensuring Site Managers and their teams are aligned, supported and focused on shared priorities.
  
• Champion exceptional customer service and ensure compliance with Workforce Australia contractual requirements, quality standards, WHS obligations and organisational policies.

What you’ll bring:

• Significant experience leading through others and building the capability of managers in a fast-paced, target-driven service environment.
  
• A strong track record of translating strategy and performance insights into practical actions that improve operational results.
  
• Sound judgement and problem-solving skills, with the ability to navigate complex operational, workforce and participant matters and determine when intervention is required.
  
• Strong stakeholder engagement and influencing skills, with the ability to establish trusted partnerships across diverse groups.
  
• Experience managing contractual compliance, operational risk, budgets, forecasting and performance.
  
• The ability to provide consistent leadership across multiple locations and stay connected with geographically dispersed teams.
  
• Highly developed communication, leadership and organisational skills, supported by strong computer literacy.
  
• A current Driver’s Licence and the capacity to travel regularly throughout the Perth South region.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

• Relevant tertiary or postgraduate qualifications, or extensive experience in Employment Services, Vocational Rehabilitation, Allied Health, Disability Employment, Psychology, Counselling, Business Management, Human Resources or a related field.
  
• At least two years’ senior leadership experience in Employment Services, with responsibility for programs, managers, teams and performance outcomes.

Why you’ll love working at MatchWorks

At genU and MatchWorks, our differences make us stronger. We celebrate diversity and the unique perspectives each person brings.

We’re committed to creating a welcoming, safe and respectful workplace where everyone feels valued and can thrive.

As Regional Manager, you’ll have the opportunity to shape services, develop leaders and make a lasting difference across Perth South communities.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

Ready to make a difference?

You can view the full position description on the genU careers page

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact talent team at [e-mail] or on 03 5249 6119