Regional Luxury Retail Learning Director

LVMH Group; Australia; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

World-class learning

Career progression

Job summary

Louis Vuitton Australia & New Zealand is seeking a Country Learning Manager to shape the capability and confidence of our Retail teams across the region.

Reporting into the Retail Excellence Director and leading a team of Field Coach Trainers, you will be the principal advocate for our training strategy within the country, directly shaping how our teams embody the Maison's codes and deliver the extraordinary, every day.

Qualifications

• Proven training and development experience within luxury retail or premium client-service
• Strong capability in coaching, facilitation and training program design and management
• Sound budgeting and project management skills
• A caring, adaptable leadership style with genuine investment in developing others
• Strong intercultural intelligence and a collaborative, data-informed approach

Responsibilities

• Champion the training strategy nationally, aligning content with local business objectives
• Design and deliver training calendars from classroom sessions through to in-store coaching, tailored to market dynamics and seasonal priorities
• Coach and develop the Field Coach Trainer team directly, building their capability to deliver consistent, high-quality training in store
• Spend regular time on the shop floor, observing, coaching and reinforcing standards alongside teams
• Tailor deployment to regional needs, partnering closely with stakeholders and subject matter experts
• Establish KPIs and use performance data to refine training effectiveness
• Build strong relationships across Retail and HR to align training with business priorities
• Stay ahead of industry trends, driving continuous innovation in training design

Skills

Training

Coaching

Facilitation

Training design

Budgeting

Leadership

Cultural intelligence

Stakeholder management

LMS

Tools

LMS

Job description

Louis Vuitton Australia & New Zealand is seeking a Country Learning Manager to shape the capability and confidence of our Retail teams across the region.

Reporting into the Retail Excellence Director and leading a team of Field Coach Trainers, you will be the principal advocate for our training strategy within the country, directly shaping how our teams embody the Maison's codes and deliver the extraordinary, every day.