Regional Customer Service Officer (12m FTC) Horsham

GWMWater; Horsham; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Active social club

Parental leave

Flexible working arrangements

Job summary

GWMWater is seeking a customer-focused, enthusiastic individual to join our Customer Service team in Horsham. You will handle incoming calls, greet visitors, and support administrative tasks such as ownership changes and payments. The role offers flexible working arrangements and acknowledges the importance of work-life balance in our regional community.

We welcome applicants who are detail-oriented, adaptable and committed to delivering excellent service in a rural, supportive environment.

Qualifications

• Customer-focused, enthusiastic approach to service.
• Ability to handle calls for general enquiries and faults.
• Willingness to learn and adapt to changing priorities.

Responsibilities

• Answer incoming calls on general enquiries and faults lines.
• Greet and assist customers at the McLachlan Street office reception.
• Process change of ownerships, information statements, customer payments and shutdown notifications.
• Perform other general administrative tasks as required.

Skills

Customer service

Communication

Attention to detail

Problem solving

Job description

GWMWater is seeking a customer-focused, enthusiastic individual to join our Customer Service team in Horsham. You will handle incoming calls, greet visitors, and support administrative tasks such as ownership changes and payments. The role offers flexible working arrangements and acknowledges the importance of work-life balance in our regional community.

We welcome applicants who are detail-oriented, adaptable and committed to delivering excellent service in a rural, supportive environment.