Reference Services Coordinator

Northern Territory Government

Darwin

On-site

AUD 113,000 - 135,000

Full time

13 hours ago
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Benefits offered by this job

12% superannuation
6 weeks recreation leave
3 weeks personal leave
Professional development opportunities
Stable NT Government employment
Attractive salary package

Job summary

Libraries & Archives NT in Darwin, NT invites applications for a Reference Services Coordinator. You will lead the reference services team delivering high quality reference and access services to the public and NT Government agencies across extensive library and archival collections.

The role requires a tertiary qualification and proven ability to apply policy, with strong written and verbal communication. The position offers a competitive salary package and generous leave entitlements within

Qualifications

  • A tertiary degree in a field relevant to research, archives or libraries, enabling admission to ALIA or ASA or equivalent.
  • Demonstrated high level experience delivering reference and access services in an archives, library or cultural collections environment.
  • Proven ability to interpret and apply complex policies and legislation to individual cases and client enquiries.
  • High level written and oral communication skills, including the ability to prepare clear advice, document decisions and maintain confidentiality.
  • Demonstrated knowledge of the legislative and policy frameworks governing information management, access and privacy.
  • Strong organisational skills with the ability to prioritise workloads, manage competing demands and meet deadlines with minimal supervision.
  • Ability to work collaboratively in a team environment and to provide guidance and mentoring to other staff.
  • Demonstrated cultural awareness and the ability to work respectfully with people from diverse backgrounds, including Aboriginal people.

Responsibilities

  • Lead the reference services team to provide a high quality reference service to members of the public and NT Government agencies across LANT’s extensive collections.
  • Oversee access services across the full range of library and archival materials.
  • Provide guidance on policy interpretation and liaise with stakeholders to ensure compliant service delivery.

Skills

Reference services
Public sector liaison
Policy interpretation
Written communication
Team mentoring
Cultural awareness

Education

Tertiary degree in research/archives/libraries

Job description

Professional 2 - Remuneration Package Range $113,101 - $134,507

(including salary $95,697 - $114,104)

Libraries & Archives NT
Darwin, Northern Territory
One ongoing full time vacancy is available
The Role

As the Reference Services Coordinator, you will lead the reference services team to provide a high quality reference service to members of the public and NT Government agencies across the full range of LANT’s extensive library and archival collections.

About Library & Archives NT

Library & Archives NT (LANT) is the Northern Territory’s ‘State’ Library and Archives service. We collect and preserve the documentary heritage of the Northern Territory, including original government and community archive collections. LANT holds an extensive oral history collection, published collections in print and digital form, including books, newspapers, periodicals, and thousands of image collections. We enable access to these collections, to share the Northern Territory’s rich and unique history, through research access, events, exhibitions, education programs and online.

About You
  • A tertiary degree in a field relevant to research, archives or libraries, enabling admission to ALIA or ASA or equivalent.
  • Demonstrated high level experience delivering reference and access services in an archives, library or cultural collections environment.
  • Proven ability to interpret and apply complex policies and legislation to individual cases and client enquiries.
  • High level written and oral communication skills, including the ability to prepare clear advice, document decisions and maintain confidentiality.
  • Demonstrated knowledge of the legislative and policy frameworks governing information management, access and privacy.
  • Strong organisational skills with the ability to prioritise workloads, manage competing demands and meet deadlines with minimal supervision.
  • Ability to work collaboratively in a team environment and to provide guidance and mentoring to other staff.
  • Demonstrated cultural awareness and the ability to work respectfully with people from diverse backgrounds, including Aboriginal people.
The Benefits
  • Attractive salary package
  • 12% superannuation
  • 6 weeks recreation leave
  • 3 weeks personal leave
  • Support to grow and develop your career with professional development opportunities
  • Enjoy stable employment in the NT Government.

For further information about this vacancy please contact: Katherine Hamilton on 08 8999 6890 or katherine.hamilton@nt.gov.au

Quote vacancy number: 4471
Explore the Territory:
  • Greater Darwin regional guide
  • Top End regional guide
  • Join the Territory
Learn more about us:
  • Libraries and Archives NT Website
  • LANT Facebook
  • LANT Instagram
  • Department of People, Sport and Culture
  • Community Education Precinct
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