Reddy Express Mooloolaba - Customer Service Representative

Reddy Express; Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

Reddy Express in Mooloolaba is hiring a Customer Service Representative to deliver exceptional guest experiences and keep the store clean, stocked and welcoming. You will engage with customers, assist with product information, and promote specials while maintaining a fast-paced retail flow.

You must be flexible with hours (including weekends) and comfortable working solo or in a team. Australian working rights and police clearance are required.

Qualifications

• Ability to deliver outstanding customer service in a fast-paced retail environment.
• Comfortable working alone or within a team.
• Able to lift moderate to heavy items as part of the role.
• Availability to work flexible hours, including weekends and late nights when required.

Responsibilities

• Provide exceptional customer experiences and assist guests with product information.
• Keep the store clean, stocked and welcoming for guests.
• Balance multitasking and time management to meet store needs.
• Support promotions and product knowledge by learning and sharing details with guests.

Skills

Customer service

Teamwork

Flexible hours

Learning promotions

Job description

Reddy Express Mooloolaba - Customer Service Representative

Reddy Express Mooloolaba- Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.