Reddy Express Tootgarook - Customer Service Representative

Reddy Express; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Job summary

Reddy Express Tootgarook is seeking a Customer Service Representative to deliver friendly, efficient service to guests and maintain a clean, stocked store environment. In this fast-paced role, you will handle a variety of guest needs, work both independently and as part of a team, and adapt to late nights, early mornings, and weekend shifts while promoting our range of products.

The successful candidate will have Australian working rights and a willingness to learn and uphold safety and

Qualifications

• Focused on providing outstanding customer service.
• Comfortable working alone as well as within a team.
• Willing to learn and promote products and specials.

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked and welcoming for guests.
• Assist with day-to-day store operations and guest needs as the role requires.

Skills

Customer service

Team player

Multi-tasking

Flexible hours

Job description

Reddy Express Tootgarook - Customer Service Representative

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.