Reddy Express Coonabarabran - Customer Service Representative

OTR; Coonabarabran; On-site; AUD 45,000 - 60,000; Full time

Job summary

OTR Group is hiring a Customer Service Representative for Reddy Express. You will ensure guests have a welcoming store experience, handle inquiries, and support daily operations in a busy retail setting.

The role requires delivering outstanding customer service, working well in a team or independently, and remaining on your feet for extended periods while meeting shift flexibility including evenings and weekends.

Qualifications

• Focus on providing outstanding customer service.
• Comfortable working alone or in a team.
• Able to stand for long periods and lift moderately.
• Willing to work flexible hours including weekends.

Responsibilities

• Provide great customer experiences and keep the store clean, stocked and welcoming for guests.
• Ability to multi-task and manage time effectively in a fast-paced environment.

Skills

Customer service

Teamwork

Time management

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.