Recruitment Team Coach

Indigeco Pty Ltd; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangements

Discretionary performance-based bonus

Career development and progression

Job summary

Indigeco Pty Ltd. is seeking a Recruitment Team Coach to coach, develop and support the recruitment team while overseeing delivery across key accounts.

The role blends recruiter coaching, delivery and key account management to develop consultants, improve performance and ensure high-quality outcomes. You will work closely with consultants on live roles, guiding sourcing strategies, candidate engagement, job management and client delivery in a dynamic, Indigenous‑owned recruitment business with

Qualifications

• 2–3 years recruitment experience, ideally in agency, Talent Acquisition or high-volume setting.
• Experience leading, coaching and mentoring recruitment teams.
• Hands-on training delivery with team training experience is required.
• Proven ability to manage high-volume campaigns, multiple vacancies and competing priorities.

Responsibilities

• Coach, train and develop Recruitment Consultants to improve capability and performance.
• Conduct regular one-on-one coaching, reviews and development sessions.
• Provide hands-on coaching across sourcing, candidate engagement, screening and submissions.
• Oversee recruitment delivery across key accounts and maintain client relationships.
• Prioritise vacancies and monitor delivery, pipelines and outcomes.
• Review submissions and coach on quality improvements.
• Support recruitment activity and manager recruitment tasks as needed.
• Oversee onboarding, pre-employment checks and client compliance.

Skills

Recruitment coaching

Leadership

Team development

High-volume recruitment

Stakeholder management

Sourcing and engagement

Performance improvement

Job description

Indigeco is a Supply Nation certified, majority Indigenous-owned recruitment, labour hire and workforce solutions business supporting government and commercial organisations across Australia.

We recruit across a broad range of professional disciplines including Business Support, Accounting & Finance, Procurement & Commercial, Project Services, HR & Change, IT & Cyber Security, Engineering & Construction, Policy & Strategy, Legal, Property & Facilities, and Marketing & Communications.

Our team works across established key accounts and large-scale workforce programs, combining strong recruitment capability with a genuine commitment to creating employment opportunities and increasing Indigenous workforce participation.

Recruitment Team Coach

About Indigeco

Indigeco is a Supply Nation certified, majority Indigenous-owned recruitment, labour hire and workforce solutions business supporting government and commercial organisations across Australia.

We recruit across a broad range of professional disciplines including Business Support, Accounting & Finance, Procurement & Commercial, Project Services, HR & Change, IT & Cyber Security, Engineering & Construction, Policy & Strategy, Legal, Property & Facilities, and Marketing & Communications.

Our team works across established key accounts and large-scale workforce programs, combining strong recruitment capability with a genuine commitment to creating employment opportunities and increasing Indigenous workforce participation.

Position Overview

The Recruitment Team Coach is responsible for coaching, developing and supporting Indigeco's recruitment team while overseeing recruitment delivery across key accounts.

This is a hands-on role combining recruiter coaching, recruitment delivery and key account management. The primary focus is to develop Recruitment Consultants, improve individual and team performance, and ensure consistently high-quality recruitment outcomes.

The Recruitment Team Coach will work closely with consultants on live roles, providing practical coaching across sourcing, candidate engagement, job management, prioritisation and client delivery.

Key Responsibilities

• Coach, train and develop Recruitment Consultants to improve capability, confidence and performance.
• Conduct regular one-on-one coaching, job reviews and development sessions with recruiters.
• Provide hands-on coaching across sourcing strategies, candidate engagement, screening, submissions and job management.
• Identify individual capability gaps and provide targeted coaching and development support.
• Manage recruitment delivery across allocated key accounts and maintain strong client relationships.
• Allocate and prioritise vacancies across the team and monitor delivery, pipelines and outcomes.
• Review candidate submissions and coach consultants to continuously improve quality.
• Provide hands-on recruitment support and personally manage recruitment activity where required.
• Oversee candidate onboarding, pre-employment checks and client-specific compliance requirements.
• Maintain oversight of active contractors, including extensions, changes and offboarding.
• Conduct regular team, job and pipeline reviews to identify delivery challenges and opportunities for improvement.
• Ensure recruitment and contractor information is accurately maintained within relevant systems.
• Monitor recruitment performance and use relevant metrics to identify opportunities to improve individual and team delivery.
• Build a collaborative, accountable and high-performing recruitment culture focused on continuous improvement.

Key Experience

• Minimum 2-3 years' recruitment experience, preferably within an agency, Talent Aquisition or high-volume recruitment environment.
• Demonstrated experience leading, coaching and mentoring recruitment teams to improve capability, performance and outcomes.
• Proven ability to deliver hands‑on team training, with team training experience being mandatory.
• Strong experience managing high-volume recruitment campaigns, multiple vacancies and competing priorities.
• Strong hands‑on recruitment capability across sourcing, screening, candidate engagement, submissions, placements and onboarding.
• Ability to identify recruiter capability gaps and provide practical, individualised coaching and development plans.
• Strong understanding of sourcing strategies and the ability to coach recruiters on different approaches to identifying and engaging talent.
• Experience conducting job, pipeline and performance reviews and using recruitment metrics to improve delivery and team performance.
• Strong key account and stakeholder management skills with the ability to build trusted client relationships.
• Commercially astute with strong business acumen, including an understanding of agent recruitment delivery, productivity, service levels and growth opportunities.
• Excellent stakeholder management, relationship-building and communication skills.
• Confident communicator who can provide clear, constructive feedback and lead performance-focused conversations.
• Strong organisational and prioritisation skills with the ability to operate effectively in a fast-paced environment.
• Proactive and solutions-focused, with the ability to identify and resolve recruitment delivery challenges.
• Ability to work autonomously, take ownership and make sound decisions.
• Results-driven with a genuine passion for developing people and building confident, accountable and high-performing recruiters.
• Previous formal people management experience is advantageous but not essential. We are equally interested in experienced recruiters who have demonstrated a strong ability to coach, mentor, train and develop others.

What's on Offer

• Competitive salary package, negotiable based on experience, leadership capability, team coaching experience and the key skills required for the position.
• Hybrid working arrangements with flexibility to work from home.
• Parental, compassionate and other statutory leave entitlements.
• Established key accounts and active recruitment portfolio.
• Career development and progression opportunities.
• Discretionary performance-based bonus.
• Potential overseas team incentive trip based on individual and team performance.
• Employee financial, health, wellbeing and lifestyle benefits.
• Industry events, networking and professional development opportunities.
• Supportive, collaborative and purpose-driven team environment.

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Please note that employment is subject to a satisfactory National Police Check and professional reference checks.