Recruitment Specialist | Frontline Roles

Connect Hearing; North Sydney; Sur place; AUD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration packaging

Paid Parental Leave

Birthday Leave

Employee discounts on Sonova products

Discounts via Employee Enrichment Hub

Résumé du poste

Connect Hearing in Australia is seeking an energetic Recruitment Specialist to join our HR team. In this hands-on role you will manage high-volume recruitment across frontline customer service and administration positions, delivering a responsive and positive experience for candidates and hiring managers.

This fast-paced role requires someone who can juggle competing priorities, craft engaging job advertisements, source candidates, interview, coordinate assessments and support onboarding while

Qualifications

• Experience in recruitment, talent acquisition or agency environments in a fast-paced setup.
• Ability to recruit frontline roles like customer service, reception, administration or retail.

Responsabilités

• Manage end-to-end recruitment for high-volume frontline vacancies at our clinics.
• Partner with HRBPs and hiring managers to clarify role requirements and selection criteria.
• Develop clear, engaging job advertisements and select effective sourcing channels.
• Proactively source candidates and maintain talent pools.
• Review applications, conduct screening interviews and coordinate assessments.
• Provide timely advice to hiring managers and support fair selection.
• Maintain regular communication with candidates and deliver a positive experience.
• Prepare offers, complete pre-employment checks and support onboarding.
• Maintain recruitment records and monitor vacancy metrics.
• Identify opportunities to streamline processes while maintaining quality.

Connaissances

Recruitment experience

Stakeholder management

Applicant tracking systems

Sourcing candidates

Interview coordination

Communication skills

Outils

ATS

Direct sourcing tools

Online job boards

Description du poste

Recruitment Specialist | Frontline Roles

High-volume recruitment | Frontline customer service & administration roles | Permanent full-time position

Help us connect great people with meaningful opportunities.

We are looking for an energetic and organised Recruitment Specialist to join our HR team. In this hands-on role, you will manage high-volume recruitment across clinic-based frontline customer service / administration positions, delivering a responsive and positive experience for candidates and hiring managers.

This is an ideal opportunity for someone who enjoys a fast-paced environment, can confidently manage competing priorities and takes pride in finding the right people for customer-facing teams.

What you will do

Manage end-to-end recruitment for high-volume frontline vacancies at our clinics.

Partner closely with HRBPs and hiring managers to clarify role requirements, recruitment priorities and selection criteria.

Develop clear, engaging job advertisements and select effective sourcing channels.

Proactively source candidates and maintain talent pools for recurring and hard-to-fill roles.

Review applications, conduct screening interviews and coordinate assessments and interviews.

Provide timely, practical advice to hiring managers and support fair, consistent selection decisions.

Maintain regular communication with candidates and deliver a seamless, positive and efficient candidate experience.

Prepare offers, complete pre-employment checks and support a smooth handover into onboarding.

Maintain accurate recruitment records and monitor key measures such as vacancy volumes, time to fill, source effectiveness and recruitment outcomes.

Identify opportunities to streamline recruitment processes while maintaining quality and compliance.

What you will bring

Experience in recruitment, talent acquisition or a recruitment agency environment with a proven track record in delivering successful and sustainable outcomes in a fast-paced environment

Demonstrated ability to recruit customer service, reception, administration, contact centre, retail or similarly fast-paced frontline roles.

Strong organisation and follow-through, with the ability to manage multiple vacancies and changing priorities.

Confident stakeholder management skills and a collaborative, service-focused approach.

Clear and engaging written and verbal communication.

Sound judgement, attention to detail and a commitment to fair and consistent recruitment practices.

Confidence using applicant tracking systems, online job boards and direct sourcing tools.

A proactive mindset and willingness to improve processes and try new sourcing approaches.

Play an important role in building teams that make a meaningful difference for our customers.

Join a supportive and collaborative HR team.

Contribute ideas and help shape efficient, candidate-friendly recruitment practices.

Access opportunities to grow your recruitment capability and broader HR experience.

Competitive remuneration package & salary packaging options

Paid Parental Leave & Birthday Leave

Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub

Generous employee discounts on Sonova Products for yourself and your family

Online Wellbeing Centre & Employee Assistance Program (EAP)

Access to the LinkedIn Learning Platform

If you enjoy connecting with people, thrive on delivering results and want to help create a great experience for every candidate, we would love to hear from you.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guaranteeevery person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.