Recruitment Advisor - Shape Careers & Communities

Enterprise and Training Company; Gold Coast City; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Above Awards Salary

Salary packaging

Extra paid leave after 5 years

Flexible working arrangements

Employee assistance program

Fitness passport program

Job summary

Enterprise and Training Company on the Gold Coast is seeking a Recruitment Advisor to connect local employers with job seekers across Helensvale and Coomera. You’ll focus on meaningful employment outcomes, not just filling vacancies, and play a key role in building lasting workforce partnerships.

The role rewards resilience, communication, and the ability to manage multiple priorities while supporting diverse job seekers through employment opportunities, apprenticeships, and career pathways.

Qualifications

• Customer service skills and/or experience.
• Exceptional communication and relationship-building skills.
• Strong ability to establish rapport quickly and build trust with a diverse range of people.
• Resilience, adaptability, and a positive, solutions-focused mindset.
• Comfortable managing multiple competing priorities while still achieving outcomes.
• A genuine passion for helping people achieve their employment goals.
• Ability to work collaboratively within a team that operates across multiple locations.
• A high level of computer literacy.
• Highly driven to achieve outcomes and meet monthly KPI targets.
• A current Drivers Licence and willingness to travel between the Gold Coast.
• A recent, clear National Police Check or willingness to obtain.
• A current QLD Blue Card or willingness to obtain.

Responsibilities

• Promoting the skills, experience, and potential of ETC customers to local employers, creating opportunities that may not be advertised through traditional channels.
• Building and maintaining strong relationships with employers across Coomera & Helensvale, and surrounding areas, becoming a valued workforce solutions partner.
• Proactively identifying job opportunities and advocating for ETC customers with local employers.
• Pre-screening, matching, and referring suitable ETC customers to employment opportunities, apprenticeships, and traineeships.
• Providing high-level personalised support and service to customers throughout their employment journey.
• Developing and maintaining trusted partnerships with businesses and industry to understand and respond to local workforce needs.
• Managing multiple priorities while maintaining strong customer and employer engagement.
• Meeting monthly placement and engagement targets, contributing to positive outcomes for job seekers while supporting local business workforce needs.

Skills

Customer service

Relationship-building

Communication

Rapport building

Multi-tasking

KPI achievement

Team collaboration

Computer literacy

Travel willingness

Problem solving

Job description

Enterprise and Training Company on the Gold Coast is seeking a Recruitment Advisor to connect local employers with job seekers across Helensvale and Coomera. You’ll focus on meaningful employment outcomes, not just filling vacancies, and play a key role in building lasting workforce partnerships.

The role rewards resilience, communication, and the ability to manage multiple priorities while supporting diverse job seekers through employment opportunities, apprenticeships, and career pathways.