Receptionist (Part-time)

JLL; Tweed Heads; On-site; AUD 42,000 - 56,000; Part time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australias#

Premium offices

Job summary

JLL is seeking a part-time Receptionist to be the welcoming face of our retail centre. You will manage front desk operations, handle calls and correspondence, coordinate meeting spaces, and provide essential administrative support to the Centre Manager and team at The Strand, Coolangatta.

The role requires professional communication, strong organisational skills, and the ability to work calmly under pressure in a busy, collaborative environment.

Qualifications

• Proven experience in reception, front desk, or customer service roles.
• Excellent verbal and written communication skills with a professional demeanor.
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Exceptional organisational skills with ability to manage multiple priorities.
• Professional appearance aligned with corporate standards.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet and welcome all visitors with professionalism and warmth.
• Manage incoming calls, emails and correspondence; direct inquiries appropriately.
• Coordinate meeting room bookings and ensure spaces are prepared with necessary tech.
• Maintain reception area presentation reflecting JLL's standards.
• Handle mail, courier deliveries and visitor access procedures.
• Provide administrative support including data entry and filing.

Skills

Reception

Customer service

Microsoft Office

Communication

Organisation

Discretion

Problem-solving

Adaptability

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Are you a professional and organised individual with excellent customer service skills? We're seeking a Receptionist to join our dynamic property management team. Reporting to the Centre Manager, you'll be the welcoming face of our retail centre, managing front desk operations whilst providing crucial administrative support to our team at The Strand at Coolangatta. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position plays a vital role in creating an environment where collaboration flourishes. You'll manage reception operations with professionalism and warmth, handle incoming communications, coordinate visitor experiences, and provide administrative assistance that keeps our workplace running efficiently. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll be at the heart of facilitating those connections every day.

Note: This role is part-time position only

An overview of the role:

• Greet and welcome all visitors, clients, and employees with professionalism and warmth, ensuring an exceptional first impression
• Manage incoming calls, emails, and correspondence, directing inquiries to appropriate team members efficiently
• Coordinate meeting room bookings, manage conference room setups, and ensure spaces are prepared with necessary technology and refreshments
• Maintain reception area presentation, ensuring the space reflects JLL's professional standards and brand image
• Process incoming and outgoing mail, courier deliveries, and coordinate shipping arrangements
• Manage visitor access procedures, issue visitor badges, and maintain security protocols
• Provide administrative support including data entry, document preparation, filing, and maintaining office supplies inventory
• Coordinate with building management, vendors, and service providers to ensure seamless office operations
• Assist with event coordination, employee gatherings, and special office initiatives that strengthen team culture

Sounds like you? This is what we are looking for:

• Proven experience in reception, front desk, or customer service roles
• Excellent verbal and written communication skills with a professional and friendly demeanor
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Exceptional organizational skills with ability to manage multiple priorities simultaneously
• Professional appearance and presentation aligned with corporate environment standards
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong problem‑solving skills and ability to remain calm under pressure
• Flexibility to adapt to changing priorities and support various departments as needed

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant programNovated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: On-site –Tweed Heads, NSW