Receptionist (Part-Time)

JLL; Gold Coast City; On-site; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Fitness discounts

18 weeks maternity leave

Health insurance discounts

Active Social Club

Employee assistance program

Novated lease for EVs

Volunteer time off

Career opportunities at Australia’s #1

Premium offices

Job summary

JLL is seeking a reliable Receptionist for The Strand at Coolangatta, a part-time role at our retail centre. You will greet visitors, answer calls, and provide essential administrative support to the team.

Reporting to the Centre Manager, you’ll help maintain a welcoming, efficient front desk environment in line with JLL standards. You will manage visitor access, coordinate mail, assist with events, and support multiple departments as needed.

Qualifications

• Proven experience in reception/front desk roles.
• Excellent verbal and written communication in a professional manner.
• Strong organizational skills with ability to manage multiple priorities.

Responsibilities

• Greet and welcome visitors and clients with warmth and professionalism.
• Manage calls, emails and correspondence; direct inquiries to the right teams.
• Coordinate meeting room bookings and ensure spaces are prepared with required tech and refreshments.

Skills

Reception/front desk

Customer service

Microsoft Office

Communication

Organization

Discretion/Confidentiality

multitasking

Tools

Outlook

Excel

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Are you a professional and organised individual with excellent customer service skills? We're seeking a Receptionist to join our dynamic property management team. Reporting to the Centre Manager, you'll be the welcoming face of our retail centre, managing front desk operations whilst providing crucial administrative support to our team at The Strand at Coolangatta. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position plays a vital role in creating an environment where collaboration flourishes. You'll manage reception operations with professionalism and warmth, handle incoming communications, coordinate visitor experiences, and provide administrative assistance that keeps our workplace running efficiently. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll be at the heart of facilitating those connections every day.
Note: This role is part-time position only

An overview of the role:

• Greet and welcome all visitors, clients, and employees with professionalism and warmth, ensuring an exceptional first impression

• Manage incoming calls, emails, and correspondence, directing inquiries to appropriate team members efficiently

• Coordinate meeting room bookings, manage conference room setups, and ensure spaces are prepared with necessary technology and refreshments

• Maintain reception area presentation, ensuring the space reflects JLL's professional standards and brand image

• Process incoming and outgoing mail, courier deliveries, and coordinate shipping arrangements

• Manage visitor access procedures, issue visitor badges, and maintain security protocols

• Provide administrative support including data entry, document preparation, filing, and maintaining office supplies inventory

• Coordinate with building management, vendors, and service providers to ensure seamless office operations

• Assist with event coordination, employee gatherings, and special office initiatives that strengthen team culture

Sounds like you? This is what we are looking for:

• Proven experience in reception, front desk, or customer service roles

• Excellent verbal and written communication skills with a professional and friendly demeanor

• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

• Exceptional organizational skills with ability to manage multiple priorities simultaneously

• Professional appearance and presentation aligned with corporate environment standards

• Ability to maintain confidentiality and handle sensitive information with discretion

• Strong problem-solving skills and ability to remain calm under pressure

• Flexibility to adapt to changing priorities and support various departments as needed

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands

• 18 weeks paid maternity leave

• Private Health Insurance Discounts

• Active Social Club

• Employee assistant program

• Novated Lease for EV cars

• Paid time off for volunteer work

• Career Opportunities with Australia’s #1 Commercial Real Estate firm

• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site –Queensland, NSW, Tweed Heads, NSW

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.