Receptionist/Administration - Outpatients

Sjog; City of Frankston; On-site; AUD 54,000 - 55,000; Part time

Benefits offered by this job

Casual loading

Flexible shifts

Salary packaging

Private health insurance discount

Extra annual leave option

Supportive team

Job summary

St John of God Frankston Rehabilitation Hospital is seeking a Casual Administration Clerk to provide reception and administrative support across outpatient services, medical reception, and hospital administration. Shifts run between 8:00am and 6:00pm across departments, offering variety in a private hospital setting.

You will bring clerical experience and strong communication skills, with a customer-focused approach, to support patient experiences and smooth operations within a dynamic

Qualifications

• Recent clerical/administration/reception experience required.
• Strong verbal and written communication skills with a customer focus.
• Ability to work across hospital departments in a fast-paced environment.

Responsibilities

• Provide professional reception and administrative support across outpatient services.
• Coordinate patient admissions and outpatient appointments.
• Support health fund billing processes and general ward clerk tasks.
• Work across multiple departments with flexible shifts.

Skills

Clerical experience

Administration

Reception

Customer service

Communication

Job description

## Receptionist/Administration - OutpatientsApply: Frankston, Victoria: Part time: Posted Today: End Date: October 12, 2026 (27 days left to apply): JR-18910**St John of God Frankston Hospital** is leading private rehabilitation hospital providing programs for both inpatients and outpatients and in our state of the art facility in South East Melbourne.Our newly established palliative care unit provides exceptional, compassionate care to our patients and their families.We provide a diverse range of specialised rehabilitation programs for inpatients and outpatients. Our experienced and supportive specialists focus on promoting overall wellness and recovery to help you get back to doing what you love.**About the role**We are seeking a **Casual Administration Clerk** to join the team at St John of God Frankston Rehabilitation Hospital. This is a fantastic opportunity to play a vital role in delivering exceptional patient experiences while working in a dynamic healthcare environment.In this varied position, you will provide professional reception and administrative support across a range of areas including outpatient services, medical reception, ward clerk functions, and hospital reception.Your responsibilities will include coordinating patient admissions and discharges, managing outpatient appointments, supporting health fund billing processes, and ensuring the smooth day-to-day operation of administrative services.As a casual team member, you'll enjoy variety and flexibility, with shifts available between **8:00am and 6:00pm** across different departments within the hospital. This role offers exposure to multiple areas of healthcare administration, making it ideal for a proactive and customer-focused professional who enjoys working with people and thrives in a fast-paced environment.Join a supportive and patient-centred team where your contribution will make a real difference to the care and experience of our patients.**Your skills and experience**You will bring recent experience in a clerical, administration, reception and/or switchboard environment, along with well-developed verbal, written and interpersonal communication skills. A strong customer service focus, professional approach, and the ability to build positive relationships with patients, visitors and colleagues will be key to your success in this role.Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.**We can offer you*** **Salary**: $39.08 to $40.20 AUD per hour (Casual loading included) plus 12% superannuation* Casual position avaliable* As a casual employee, you can **salary package** a percentage of your earnings each pay period* A welcoming & supportive culture* Flexible work options* Discounts on hospital services & private health insurance* Option to purchase up to two weeks of additional annual leave* Dynamic role in multidisciplinary team**Apply now :**If you're a highly organised and customer-focused administrator looking to join a supportive and professional team, we'd love to hear from you.For enquiries, please contact **Natalie Lyle, Manager Allied Health, on [phone]**Applications will be reviewed throughout the advertising period and interviews conducted regularly – so apply today!If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes*At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.**Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.**Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.**All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.*