Administration Officer

Alfred Health; Melbourne; On-site; AUD 55,000 - 65,000; Part time

Benefits offered by this job

Salary Packaging via Maxxia

On-site parking

Fitness facilities on site

Child Care Services on site

Job summary

Alfred Health in Melbourne is seeking an Administration Officer Grade 1 (HS1) to join the Respiratory Medicine Specialist Clinics. You’ll be the first point of contact for patients, carers and clinicians, coordinating bookings, referrals in Cerner and Medicare billing support.

The role is part-time (3 days a week, 45.6 hrs per fortnight) and located at The Alfred. Strong data-entry and team coordination skills are essential.

Qualifications

• Front-line reception and administration experience in healthcare or clinical settings.
• Excellent data entry and attention to detail.
• Ability to coordinate clinic bookings and referrals using Cerner.

Responsibilities

• Be the first point of contact for patients, carers and clinicians.
• Coordinate clinic bookings and referrals in Cerner.
• Support a multidisciplinary team with patient logistics and room preparation.
• Provide cover for varied clerical functions as needed.

Skills

Front-line reception

Administrative support

Data entry accuracy

Multidisciplinary liaison

Patient communication

Tools

Cerner

Job description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Part-time ongoing position (3 days per week / 45.6 hrs per fn)
• Administration Officer Grade 1 (HS1)
• Located at the Alfred
• Salary Packaging via Maxxia is available

About the Alfred Department of Respiratory Medicine

The Alfred Department of Respiratory Medicine is a comprehensive service providing clinical care for patients across clinical and basic allergy, and advanced adult lung diseases, in inpatient and specialty clinic settings. Under Respiratory, an inpatient ward supports acute care for patients under four large respiratory specialities including adult and paediatric lung transplant, general respiratory and sleep studies; cystic fibrosis; and allergy, asthma and clinical immunology. A dedicated Respiratory Physiology Department located in The Alfred Hospital provides various lung function, spirometry, and oxygen assessment services. Respiratory Specialist Clinics offer scheduled medical, nursing and allied health services to non-admitted patients with respiratory conditions.

About the Role

This is a varied and rewarding administration role sitting at the centre of our busy Respiratory Specialist Clinics. Reporting to the Administration Supervisor, you'll be the first point of contact for patients, carers, GPs and clinical staff, ensuring that keeps our clinics run smoothly each day.

The role includes coordinating clinic bookings and managing referrals in Cerner, following up Medicare billing, supporting a multidisciplinary team with patient logistics and helping prepare consultation rooms ahead of clinics. It’s a varied role where each day is different, and rewards people who are detail-oriented and adaptable, who takes pride in doing the small things well, because they know it makes a real difference to patient experience.

You’ll be someone who thrives in a fast-paced healthcare environment, communicates confidently across all levels, and brings a calm, solutions-focused approach to competing demands. You’ll be comfortable working both independently and as part of a team, with a willingness to learn across different clerical functions and provide cover as needed.

Skills and Experience

Desirable

• Demonstrated ability to prioritise tasks, adapt to shifting workloads and manage competing demands in a busy environment
• Experience providing professional front-line reception, telephone and administrative support — ideally within a healthcare or clinical setting
• Working knowledge of electronic appointment scheduling systems, including referral processing, appointment coordination and follow-up (experience with Cerner highly regarded)
• Proven accuracy in data entry and patient or customer record management, with a strong eye for detail
• Effective communication skills with the ability to liaise confidently with multidisciplinary teams, GPs, external providers and patients from diverse backgrounds

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• On-site car (subject to availability) & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If you have any questions, or wish to know more about the role, please contact Sarah Jelavic, Administration Supervisor, Respiratory Medicine Specialist Clinics, on 03 9076 3045.

Applications close: 11pm AEDT, Monday 19th October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.