Receptionist / Administration Assistant

MAYDAY Recruitment Group - Winner Outstanding Agency 2023; St Leonards; On-site; AUD 68,000 - 83,000; Full time

Job summary

MAYDAY Recruitment Group - Winner Outstanding Agency 2023 in St Leonards, NSW is partnering with a well-established accounting practice to recruit a professional Receptionist / Administration Assistant. You will be the first point of contact for clients while providing administrative support to a busy team of accountants.

This full-time role reports to the Office Manager and offers a friendly, professional environment with regular hours Monday to Friday, 9:00am to 5:00pm, and a salary of $75,000

Qualifications

• Experience in a receptionist or administration role.
• Excellent phone manner and professional communication.
• Strong organisational skills and ability to manage multiple tasks.
• Proficient in Microsoft Office (Word, Outlook, Excel).
• Comfortable working both independently and in a team.

Responsibilities

• Answer calls and respond to client enquiries professionally.
• Be the first point of contact for clients and visitors.
• Manage appointments, diaries and calendar bookings.
• Draft client correspondence and letters.
• Follow up on emails and client requests.
• Maintain records and spreadsheets.
• Support accountants and the wider team.
• Assist with document preparation and filing.
• Support daily office operations.
• Build positive relationships with clients and stakeholders.

Skills

Receptionist experience

Office coordination

Customer service

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Receptionist / Administration Assistant

St Leonards, NSW | Full-time, Permanent | $75,000 + Super

About the Role

We are partnering with a well-established and highly regarded accounting practice based in St Leonards to recruit a professional and organised Receptionist / Administration Assistant.

Reporting to the Office Manager, you will be the first point of contact for clients while providing administrative support to a busy team of accountants. You'll play a key role in ensuring the office operates smoothly, delivering exceptional client service and supporting the team across a range of administrative tasks.

This opportunity would suit someone who can confidently manage multiple priorities and takes pride in providing a high level of support to both clients and colleagues.

Key Responsibilities

• Answer incoming calls and respond to client enquiries in a professional and timely manner
• Act as the first point of contact for clients and visitors
• Manage appointments, diaries and calendar bookings
• Draft and prepare client correspondence and letters
• Follow up on emails and outstanding client requests
• Maintain accurate records, documents and spreadsheets
• Provide administrative support to accountants and the wider team
• Assist with document preparation, filing and data entry
• Support the day-to-day operations of a busy accounting practice
• Build and maintain positive relationships with clients and stakeholders

About You

• Previous experience in a Receptionist, Administrator, Office Coordinator or Customer Service role
• Professional and confident communication skills with an excellent phone manner
• Strong organisational skills with the ability to manage multiple tasks and competing priorities
• High attention to detail and strong administrative capabilities
• Ability to remain calm and professional when dealing with challenging situations
• Proactive approach with a strong sense of accountability and ownership
• Proficient in Microsoft Office, including Word, Outlook and Excel
• Comfortable working both independently and as part of a team
• Experience within an accounting practice or professional services environment will be highly regarded

Role Details

• Full-time, permanent position
• Office-based role (Convenient St Leonards location)
• Monday to Friday, 9:00am - 5:00pm
• Salary: $75,000 + Super