Receptionist

NSW Rural Fire Service; Sydney; Presencial; AUD 46.000 - 81.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks annual leave

MAP access

Salary packaging options

Agreed Absence leave day

Professional development programs

Fitness Passport

Descripción de la vacante

NSW Rural Fire Service (RFS) invites applications for a front line customer service role at Sydney Olympic Park, NSW. You’ll manage the reception and switchboard, provide accurate information to internal and external stakeholders, and support administration tasks as the first point of contact for the organisation.

The role offers an attractive annual salary of 46,176–81,376 AUD plus 12% superannuation, with weekend shift opportunities during peak periods and access to learning and development

Formación

• Proven customer service experience.
• Experience operating a busy switchboard and front of house reception visitor desk.
• Ability to provide accurate information to internal and external stakeholders.

Responsabilidades

• Front line customer service via reception and switchboard.
• Provide accurate reception and administration support to internal and external stakeholders.
• Be the first point of contact for the organisation.

Conocimientos

Customer service

Switchboard

Reception

Teamwork

Weekend availability

Descripción del empleo

• Attractive annual salary $46,176 - $81,376p.a. plus 12% superannuation
• Location: Sydney Olympic Park, NSW RFS State Headquarters

Looking for more information?

Why not reach out to our role expert, Richard Angel, Supervisor Building Services, for a confidential chat on 0418 112 ***.

Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW.When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

This position provides front line customer service via the reception/front desk switchboard. Providing efficient, accurate reception and administration services to bother internal and external stakeholders as the first point of contact for the organisation.

To thrive in this role, you will have:

• Have proven customer service experience providing accurate information whilst operating a busy switchboard and front of house reception visitor desk
• Provide a high level of customer service to both internal & external stakeholders
• Work collaboratively as part of a small team providing administration support
• Be willing & available to work weekends during periods of high operational experience

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

You'll also get to enjoy: (HQ Specific)

• Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
• Local eateries and childcare facilities
• Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
• Eligible staff are invited to join the local Sydney Olympic ParkConnected Membershipprogram, at an additional cost

Please submit your application no later than 11:55pm Wednesday 11 November 2026.

Important recruitment Information

• Arecruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework).The Capability application tool is designed to helpjob applicantsunderstand and use theNSW Public Sector Capability Frameworkwhen applying forjobswith the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-367

This may not be the role for you, however you can check out other vacancies in the RFShere, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below