Receptionist

Peter Warren Automotive Holdings Ltd.; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Employee benefits

Staff discounts

Job summary

Mercedes-Benz Artarmon is seeking a personable Receptionist to be the friendly face and voice of the dealership. You will welcome customers, answer calls and guide enquiries, creating effortless and professional interactions.

Join a team that values exceptional customer experiences and trains staff across Peter Warren Automotive Group. This role offers a premium environment and opportunities to grow within a respected automotive network.

Qualifications

• Experience in reception, hospitality, luxury brands or customer service.
• Personality and customer-first approach are essential.
• Comfortable working in a fast-paced environment.
• Strong communication skills face-to-face and over the phone.

Responsibilities

• Welcome customers and visitors with a warm, genuine, professional approach.
• Manage incoming calls and connect customers with the right team.
• Provide exceptional customer service across every interaction.
• Assist with customer appointments and general dealership enquiries.
• Support reception administration and day-to-day dealership tasks.
• Help customers navigate the dealership and connect them with the right department.
• Maintain a polished, organised and welcoming reception environment.
• Represent the Mercedes-Benz brand with professionalism and pride.

Skills

Customer service

Hospitality

Administration

Phone communication

Job description

Be the first impression of an iconic brand.

What if your next reception role came with a little more prestige, personality and opportunity?

Mercedes-Benz at Artarmon is looking for a Receptionist who loves people, thrives in a fast-paced environment and understands that exceptional customer experiences start from the moment someone walks through the door.

About the Opportunity

As our Receptionist, you'll be the friendly face and voice of Mercedes-Benz.

From welcoming customers into the dealership to answering calls and helping direct enquiries, you'll play a key role in making every interaction feel effortless and professional.

You'll be surrounded by stunning vehicles, passionate automotive professionals and a team that genuinely cares about delivering an outstanding customer experience.

Every day will be different, but one thing will remain the same — you'll have the opportunity to make someone's day better.

What You'll Be Doing

• Welcome customers and visitors with a warm, genuine and professional approach.
• Manage incoming calls and connect customers with the right team.
• Provide exceptional customer service across every interaction.
• Assist with customer appointments and general dealership enquiries.
• Support reception administration and day-to-day dealership tasks.
• Help customers navigate the dealership and connect them with the right department.
• Maintain a polished, organised and welcoming reception environment.
• Represent the Mercedes-Benz brand with professionalism and pride.

About You

We're looking for someone who loves people and loves creating great experiences.

You might come from reception, hospitality, retail, luxury brands, customer service or administration — what matters most is your personality, attitude and customer-first approach.

You'll be:

• Naturally warm, friendly and approachable.
• Confident communicating with customers face-to-face and over the phone.
• Highly organised and able to juggle multiple priorities.
• Professional, polished and well-presented.
• Comfortable working in a fast-paced environment.
• A team player who is always happy to lend a hand.
• Passionate about delivering an experience that customers remember.

Luxury automotive experience is a bonus, not a requirement. If you have the right attitude and love working with people, we'd love to meet you.

Why You'll Love It Here

• Represent an iconic brand – Put your customer service skills behind one of the world's most prestigious automotive names.
• Work somewhere different – Enjoy a premium dealership environment surrounded by some of the world's most desirable vehicles.
• Grow your career – Access training, development and career opportunities across Peter Warren Automotive.
• Be part of a great team – Work alongside passionate people who genuinely care about what they do.
• Enjoy employee benefits – Access staff benefits and discounts across the Peter Warren Automotive Group.
• Build something long-term – Join an established automotive group with opportunities to progress your career.

About Us

Mercedes-Benz Artarmon is proud to represent one of the world's most iconic automotive brands, delivering a premium experience to our customers across every touchpoint.

We are backed by Peter Warren Automotive, one of Australia's largest and most respected automotive dealer groups. With the strength and stability of a major automotive network behind us, our people have access to genuine career opportunities, professional development and long-term progression.

We invest in our people through manufacturer training, career development, employee benefits and wellbeing initiatives, while fostering a culture built around professionalism, collaboration and excellence.

Ready to Make an Impression?

If you're energetic, personable and ready to take your customer service career to the next level, this could be the opportunity you've been waiting for.

Bring your personality. We'll provide the Mercedes-Benz experience.