Receptionist

Apiam Animal Health Limited; Smithton; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training

Apiam benefits

Career pathways

Mentoring

Job summary

Smithton Veterinary Service, part of Apiam Animal Health, is seeking a friendly Receptionist to join our busy clinic in Smithton, TAS. You will be the first point of contact for clients and their pets, delivering a welcoming experience and supporting veterinarians and nurses with daily administration.

We offer a competitive salary package based on experience, ongoing training, and access to Apiam employee benefits within a supportive, community-focused team.

Qualifications

• Previous reception, administration or customer service experience
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Confidence using computers and practice management systems
• A positive, professional and team-focused attitude
• Ability to remain calm and organised in a fast-paced environment

Responsibilities

• Welcome clients and patients to the clinic
• Manage appointments and scheduling
• Answer phones and respond to enquiries
• Process payments and maintain accurate records
• Support veterinarians and nurses with administrative tasks
• Maintain a professional and welcoming reception area
• Assist with general clinic operations as required

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Time management

Computer literacy

Tools

Practice management software

Job description

Smithton Veterinary Service | Smithton, TAS

Location: Smithton, TAS

Employment Type: Full Time

Salary/Award: Competitive salary package based on experience

Smithton Veterinary Service is a well-established mixed animal practice providing

exceptional veterinary care to pets, livestock and the local community.

As part of Apiam Animal Health, we're backed by one of Australia's leading veterinary networks while maintaining the close-knit culture and community connection of a local clinic.

Our team is passionate about delivering outstanding patient care, supporting one another, and creating a welcoming experience for every client who walks through our doors.

THE OPPORTUNITY

• We're looking for a friendly, organised and customer-focused Receptionist to join our team.
• As the first point of contact for clients and their pets, you'll play an important role in creating a positive clinic experience while supporting our veterinarians and nurses with the smooth day-to-day running of the practice.
• This is a fantastic opportunity for someone who enjoys working with people, thrives in a busy environment, and wants to make a meaningful contribution to their local community.

WHAT YOU WILL DO

• Welcome clients and patients to the clinic
• Manage appointments and scheduling
• Answer phones and respond to enquiries
• Process payments and maintain accurate records
• Support veterinarians and nurses with administrative tasks
• Maintain a professional and welcoming reception area
• Assist with general clinic operations as required

WHAT YOU WILL BRING

• Previous reception, administration or customer service experience
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Confidence using computers and practice management systems
• A positive, professional and team-focused attitude
• Ability to remain calm and organised in a fast-paced environment

BONUS POINTS

• Veterinary experience is highly regarded but not essential.

WHY YOU WILL LOVE THIS ROLE

• Be part of a supportive and collaborative team
• Build meaningful relationships with clients and their pets
• Enjoy variety and no two days being the same
• Develop your skills within the veterinary industry
• Make a genuine difference in your local community

WHAT YOU'LL ALSO GET

• Competitive salary package
• Ongoing training and development opportunities
• Access to Apiam employee benefits
• Career pathways across a national veterinary network
• Supportive leadership and mentoring

WHY JOIN SMITHTON VETERINARY SERVICE?

At Smithton Veterinary Service, you'll enjoy the best of both worlds: the connection and culture of a local clinic, backed by the support, resources and career opportunities available through Apiam Animal Health.

We' re committed to creating workplaces where our people feel valued, supported and empowered to grow their careers while making a positive difference for animals and their owners.