Receptionist

Regis; Melbourne; On-site; AUD 43,000 - 44,000; Part time

Benefits offered by this job

12 weeks paid parental leave

Discounts across 500+ brands

Job summary

Regis in Melbourne is seeking a part-time receptionist/customer service professional to warmly welcome residents and visitors. You will handle calls, manage enquiries, and support daily administration to keep the home running smoothly.

The role emphasises a friendly, proactive approach with strong communication and organisational skills to create a welcoming environment for all who visit.

Qualifications

• Administration or reception experience is desirable but not required.
• Friendly, positive and professional approach.
• Strong communication skills when speaking with people.
• Good organisational skills and attention to detail.
• Ability to learn quickly and follow processes.
• A reliable, proactive approach with a willingness to help.

Responsibilities

• Be the welcoming face of the home and first point of contact for residents, visitors and staff.
• Provide friendly, professional customer service and manage calls and enquiries.
• Support day‑to‑day administration to help keep the home running smoothly.
• Contribute to creating a positive and welcoming environment for everyone who visits.

Skills

Administrative experience

Friendly and professional

Strong communication

Organisational skills

Fast learner

Reliability

Job description

Permanent part-time opportunity- Monday, Tuesday & Thursday shifts
$30.88- $32.30p/hr + 12% Super

Employee discounts across 500+ brands

Join Regis – Where Care Meets Career

With 82 locations and over 13,000 employees nationwide, Regis offers real career pathways while supporting older Australians to live with dignity and independence.

Why You’ll Love Working with Us

• Flexible shifts to suit your lifestyle
• Competitive Pay, including penalty shift opportunities
• Career development through training and study support
• 12 weeks paid parental leave
• Recognition programs celebrating your contribution
• Flare Benefits - discounts across 500+ brands, plus savings on groceries, gyms, travel and more

About the Role
Be the welcoming face of the home and the first point of contact for residents, visitors and staff. You’ll provide friendly, professional customer service, manage calls and enquiries, and support day‑to‑day administration to help keep the home running smoothly. You’ll play an important role in creating a positive and welcoming environment for everyone who visits

What You’ll Bring

• Administration or reception experience (desirable, but not required)
• A friendly, positive and professional approach
• Strong communication skills and confidence speaking with people
• Good organisational skills and attention to detail
• Ability to learn quickly and follow processes
• A reliable, proactive approach with a willingness to help

Why Our People Love Regis
We care - for our residents and for you. Expect a culture of belonging, wellbeing, and recognition. Our award-winning Circle of Care initiative ensures your safety, wellbeing and support every day – physically, emotionally, and professionally.