Receptionist

Qscan Radiologic Clinics; Dalby; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts

Paid parental leave

Employee Assistance Program

Professional development

Job summary

Qscan Radiologic Clinics in Dalby seeks a dedicated Receptionist to join our team on a part-time basis, providing friendly patient support and handling bookings, registrations, and inquiries.

You will manage payments, receipts, and invoicing, operate the booking system, and assist with data entry and reporting as needed. Previous radiology or healthcare receptionist experience is preferred to ensure smooth operations.

Qualifications

• Must be flexible with working hours.
• Excellent computer skills.
• Excellent interpersonal skills with dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist in radiology or healthcare setting.

Responsibilities

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

Skills

Customer service

Interpersonal skills

Computer skills

Organisational skills

Tools

Booking system

Job description

• Join an organisation that grows our own - we invest in our people!
• Flexible work arrangements to suit your lifestyle & promote work-life balance.
• Enjoy a variety of employee benefits inc. staff discounts & competitive salary.

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.

Qscan Group encompasses Qscan Radiology Clinics, Southeast Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.

About the Opportunity

Are you organised, detail-oriented, and love providing exceptional customer service? We are currently seeking a dedicated Receptionist to join our Dalby team on a Part-Time basis.

As a Receptionist, you will:

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

About You

In addition to your passion for excellent customer service and organisational skills, you will bring:

• Flexibility in working hours.
• Excellent computer skills
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Adaptability to various databases and systems.
• Previous experience as a receptionist in radiology or healthcare setting.

Working for Qscan Group offers you:

• A great team culture, where you will be supported to participate in person and professional development programs.
• A remuneration package with additional employee discounts.
• A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
• Access to our Employee Assistance Program to enhance your health and well-being.
• A range of employee benefits, including paid parental leave.