Receptionist

Dimensional Fund Advisors; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Subsidized health insurance

Flexible hybrid work model

Global education support

Job summary

Dimensional Fund Advisors in Melbourne is seeking a hospitality‑minded professional to manage front‑of‑house and back‑of‑house reception, plus general office administration and onsite event support.

You will work as part of a global Corporate Services team, coordinating conferencing logistics, vendor management and facilities, while delivering exceptional service to staff and clients in a hybrid, office‑first environment.

Qualifications

• Experience in Hospitality, Corporate Administration or Events in a corporate or five‑star setting.
• Front‑of‑house and back‑of‑house reception duties experience.
• Ability to interact with executives, staff and external clients.
• Self‑starter who can manage multiple projects and meet deadlines.
• Detail oriented with strong organizational and follow‑through skills.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Support the daily function of reception front‑of‑house and back‑of‑house duties.
• Meet and greet visitors and screen/direct calls.
• Coordinate onsite client conferences and meetings including AV, food & beverage, décor, setup and vendor management.
• Maintain Melbourne office facilities and coordinate with vendors.
• Log and track facility requests (cleaning, security, waste, lighting, plumbing, AC).
• Manage stationery and supplies; set up new starters (seating, passes, devices).
• Communicate daily with the global Corporate Services team for setup and troubleshooting.
• Contribute to special projects as required.

Skills

Front desk

Hospitality

Events coordination

Teamwork

Independent thinker

Communication

Job description

Job Description

Dimensional is a global investment firm guided by deep convictions about the power of capital markets. We are a leader in applying advanced financial science to equity and fixed interest investment strategies. The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional experience from the moment they enter a Dimensional building.

The Overview

This is an ideal role for an individual who has experience in Hospitality, Corporate Administration or Events. The successful candidate will take responsibility for front-of-house and back-of-house reception duties, general office administration and assist with the planning and execution of onsite events that support the firm’s strategic goals. This position will operate as part of a global team responsible for supporting the facilitation of superior customer service for Dimensional's clients and staff.

Responsibilities

• Support the daily function of reception front-of-house and back-of-house duties.
• Meet and greet all visitors including screening and directing incoming calls.
• Coordinate logistics for onsite internal and external client conferences and meetings including audio/visual services, food and beverage, décor, set-up/breakdown, and vendor management.
• Maintain office facilities and vendor coordination for the Melbourne office.
• Log, track and follow through on facility requests (cleaning, security, waste management, lighting, plumbing, electrical and air conditioning).
• Manage stationery and supplies to maintain kitchen and utility rooms daily.
• Co‑ordinate new starter set-up including seating, security pass, computer, phone and stationery.
• Communicate with global Corporate Services team daily for set-up and troubleshooting as required.
• Special projects as required.

Requirements / Qualifications

• Previous front-desk experience, or experience in hospitality, conferencing, or events in a corporate setting or five-star hospitality environment.
• Ability to work equally well in a team environment and independently.
• Ability to interact with executives, internal staff, and external clients.
• Self-starter who is an independent thinker, capable of managing multiple projects and meeting deadlines.
• Detail-oriented with the ability to multi-task across different project and events in parallel.
• Exceptional organisational and follow-through skills.
• Excellent verbal and written communication and interpersonal skills.
• Strong computer skills, with the ability to learn programs as needed.
• Knowledge of the finance industry is a plus.

Why DFA

Great career opportunities, both locally and potentially abroad.

• Subsidized health insurance for individuals and family with several 'nil-cost' options available for individuals.
• Access to our health and fitness incentive program.
• Up to 16 weeks of paid primary caregiver leave if you have worked with us for 12 months or more.
• We provide financial and other support for those on a fertility journey, seeking to adopt, expecting a child or with a newborn, or entering menopause.
• Reimbursement for pre-approved study, such as CFA, via our Global Education Assistance Policy as well as access to exam leave.
• Free access to mental health and wellbeing support for you and your family through our Employee Assistance Program.
• Access to life and salary continuance insurance.
• Inclusive and fun social events and activities including Culture Quarters, monthly Take 5 events, run clubs, netball teams and more!
• Training to staff and leadership on sexual harassment, discrimination and the importance of respectful, safe and inclusive workplaces.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants.

The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.

At Dimensional, we want to change the way the world thinks about investing. As a leading global investment firm, we offer systematic, value-added investment solutions based on robust science and thoughtful implementation. Our global team includes more than 1,600 passionate people with diverse experiences, education, strengths, and talents. With a learning mindset rooted in academia and powered by the great ideas in finance, we pursue what we believe are the strongest investment solutions, while providing a world-class client experience. Every employee plays a role in delivering these experiences, and we know we can achieve the most when we work as a team to endeavor to help improve investors’ lives.

Dimensional Fund Advisors LP is an investment advisor registered with the Securities and Exchange Commission.

Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office.

Here at Dimensional, we strive to be an inclusive workplace for all.

Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.

The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use.

If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.