Receptionist

CIVIUM; Canberra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee Assistance Program

Staff rewards and shopping discounts

Wellbeing days

A supportive team that values the role

Job summary

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This busy role requires strong customer service skills and sound judgement to support clients, visitors and the wider team.

As the first point of contact, you will help ensure a professional welcome and assist with day-to-day office administration, scheduling, and record-keeping. A minimum of two years’ reception experience is essential.

Qualifications

• At least two years’ experience in a reception or front‑of‑house role is essential.
• Professional and confident phone manner.
• Strong customer service and communication skills.
• Excellent organisation and attention to detail.

Responsibilities

• Manage the reception desk and answer incoming calls.
• Respond to enquiries and direct matters to the appropriate team member.
• Welcoming clients and visitors and coordinating meeting rooms.
• Assisting with scheduling, correspondence and general administration.
• Maintaining accurate records and supporting compliance processes.
• Ordering office supplies.
• Identifying practical ways to improve office processes.

Skills

Customer service

Communication

Organization

Scheduling

Phone etiquette

Tools

Databases

Learning new systems

Job description

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This is a busy role that requires strong customer service skills, sound judgement and the ability to stay organised while supporting clients, visitors and the wider team.

At least two years’ experience in a reception or front-of-house role is essential. We kindly ask that you apply only if you meet this requirement.

About the role

As the first point of contact for Civium, you will help ensure every client and visitor receives a professional welcome. You will also support the day-to-day running of the office through a range of administrative tasks.

Your responsibilities will include:

• Managing the reception desk and answering incoming calls
• Responding to enquiries and directing matters to the appropriate team member
• Welcoming clients and visitors and coordinating meeting rooms
• Assisting with scheduling, correspondence and general administration
• Maintaining accurate records and supporting compliance processes
• Ordering office supplies
• Identifying practical ways to improve office processes

Location: Braddon, Canberra

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This is a busy role that requires strong customer service skills, sound judgement and the ability to stay organised while supporting clients, visitors and the wider team.

At least two years’ experience in a reception or front-of-house role is essential. We kindly ask that you apply only if you meet this requirement.

About the role

As the first point of contact for Civium, you will help ensure every client and visitor receives a professional welcome. You will also support the day-to-day running of the office through a range of administrative tasks.

Your responsibilities will include:

• Managing the reception desk and answering incoming calls
• Responding to enquiries and directing matters to the appropriate team member
• Welcoming clients and visitors and coordinating meeting rooms
• Assisting with scheduling, correspondence and general administration
• Maintaining accurate records and supporting compliance processes
• Ordering office supplies
• Identifying practical ways to improve office processes

About you

To be considered for this role, you must have at least two years’ experience working as a Receptionist or in a comparable front-of-house role.

You will also bring:

• A professional and confident phone manner
• Strong customer service and communication skills
• Excellent organisation and attention to detail
• Confidence using databases and learning new systems
• The ability to manage competing priorities in a busy office
• Initiative, sound judgement and the ability to work independently

What’s on offer

• Competitive salary
• Employee Assistance Program
• Staff rewards and shopping discounts
• Wellbeing days
• A supportive team that values the contribution of reception

To apply, please submit your résumé and a cover letter outlining your reception experience and suitability for the role.

Please note: If you have previously applied for this position, please do not submit another application.

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