Experienced Receptionist — Front Desk & Admin (Canberra)

CIVIUM; Canberra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee Assistance Program

Staff rewards and shopping discounts

Wellbeing days

A supportive team that values the role

Job summary

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This busy role requires strong customer service skills and sound judgement to support clients, visitors and the wider team.

As the first point of contact, you will help ensure a professional welcome and assist with day-to-day office administration, scheduling, and record-keeping. A minimum of two years’ reception experience is essential.

Qualifications

• At least two years’ experience in a reception or front‑of‑house role is essential.
• Professional and confident phone manner.
• Strong customer service and communication skills.
• Excellent organisation and attention to detail.

Responsibilities

• Manage the reception desk and answer incoming calls.
• Respond to enquiries and direct matters to the appropriate team member.
• Welcoming clients and visitors and coordinating meeting rooms.
• Assisting with scheduling, correspondence and general administration.
• Maintaining accurate records and supporting compliance processes.
• Ordering office supplies.
• Identifying practical ways to improve office processes.

Skills

Customer service

Communication

Organization

Scheduling

Phone etiquette

Tools

Databases

Learning new systems

Job description

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This busy role requires strong customer service skills and sound judgement to support clients, visitors and the wider team.

As the first point of contact, you will help ensure a professional welcome and assist with day-to-day office administration, scheduling, and record-keeping. A minimum of two years’ reception experience is essential.