Reception & Shop Advisor – Leisure Centre

City of Rockingham; City Of Rockingham; On-site; AUD 39,000 - 48,000; Part time

Job summary

The City of Rockingham is seeking a friendly Customer Service Officer for Aqua Jetty in Warnbro to support reception and the merchandise shop across opening hours. This temporary, part-time role is 20 hours per fortnight, with a guaranteed minimum of 10 hours per week, until 14 July 2027.

You will need strong people skills, good time management, basic administration, and current Provide First Aid and CPR certificates. Experience in busy leisure facilities is preferred; training is provided.

Qualifications

• Experience in customer service in a busy environment.
• Strong verbal and written communication skills.
• Ability to manage time and organise own work.
• Ability to work autonomously and as part of a team.

Responsibilities

• Provide service at the reception desk and the merchandise shop.
• Assist customers and handle queries and minor conflicts.
• Maintain a clean and welcoming customer service area.

Skills

Customer service

Reception

Time management

Team player

Job description

The City of Rockingham is seeking a friendly Customer Service Officer for Aqua Jetty in Warnbro to support reception and the merchandise shop across opening hours. This temporary, part-time role is 20 hours per fortnight, with a guaranteed minimum of 10 hours per week, until 14 July 2027.

You will need strong people skills, good time management, basic administration, and current Provide First Aid and CPR certificates. Experience in busy leisure facilities is preferred; training is provided.