Reception/Facilities Admin

Jones Lang LaSalle Incorporated; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid time off for volunteer work

Career opportunities with Australia’s

Premium offices

Job summary

Jones Lang LaSalle Incorporated in Sydney is seeking a polished Reception/Facilities Administrator to be the welcoming heartbeat of our workplace, delivering hospitality and smooth operations. You will manage front-desk workflows, bookings, and property management; collaborate with facilities and security; ensure a professional environment for clients and colleagues.

The role requires 2+ years in reception or admin, strong communication, detail orientation and tech-savvy using Google Workspace

Qualifications

• Experience in reception, high-end administration, hospitality, or corporate facilities support.
• Demonstrated range of client-facing experience.

Responsibilities

• Be the Face of the Workplace: greet visitors, clients and staff with a professional, hospitality-driven approach.
• Master Daily Operations: manage reception workflows, shared inbox, parking, lockers, events and meeting room bookings.
• Power Facilities Support: triage requests via ticketing systems; support Facilities Manager and team on projects and reporting.
• Keep Administration Thriving: oversee lost property, luggage room, stationery orders and access badges.
• Elevate Client Experience: create a welcoming environment and assist with client/internal events.

Skills

Communication

Attention to detail

Team player

Tech-savvy

Customer service

Job description

## Reception/Facilities AdminApply: On-site: Sydney, NSW: Full time: Posted Today: REQ542078**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Shaping the future of real estate for a better world!**At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.**What this opportunity involves:**Our client’s mission—\"to organise the world's information and make it universally accessible and useful\"—has built one of the world's most valuable companies. Now, you can take your career to the next level by joining a team that manages some of the most inspiring office spaces on the planet.With nearly 11 million square feet of workspace across Asia, there is plenty of room to grow! Operating as part of the specialised client account team, you’ll experience a unique, vibrant culture that blends the best thinking and ways of working from both JLL and our client.In this role, you will be the welcoming heartbeat of the workspace. You’ll blend high-end hospitality with seamless operational support, creating an exceptional first impression for every visitor, client, and team member while keeping our client's office running like clockwork.**Key Responsibilities include:*** **Be the Face of the Workplace:** Deliver a world-class, hospitality-driven greeting experience for all visitors, clients, and employees at the Sydney office, exceeding expectations at every touchpoint.* **Master Daily Operations:** Proactively manage reception workflows, including shared inbox management, operational requests, parking allocation, locker assignments, event support, and meeting room booking management.* **Power Facilities Support:** Triage incoming operational requests via ticketing systems and partner closely with the Facilities Manager and broader facilities team on projects, process rollouts, and reporting.* **Keep Administration Thriving:** Oversee lost property, the luggage room, stationery orders, and access badge management, while maintaining strong working relationships with key stakeholders and security teams.* **Elevate Client Experience:** Create a welcoming, professional environment for all clients, vendors, and guests, collaborating on the logistics and execution of successful client and internal events.**Sound like you? This is what we’re looking for:*** **Exceptional Communication:** Clear, confident, and professional verbal and written communication skills, with a natural ability to connect with people at all levels of an organisation.* **Detail-Oriented & Resourceful:** A proactive problem-solver with a keen eye for quality, capable of working independently and staying calm under pressure.* **Team Player:** Highly collaborative, energetic, and eager to pitch in wherever needed to support the broader workplace team and adhere to company guidelines.* **Tech-Savvy:** Comfortable navigating digital ticketing systems, workplace tracking tools, and modern productivity software—including Google Workspace (Calendar, Docs, Sheets, etc.) and Microsoft programmes.* 2+ years of experience in reception, high-end administration, hospitality, or corporate facilities support.* Demonstrated range of relevant experience in a client-facing role.Benefits:* Great employee discounts off fitness, wellbeing & other renowned brands* 18 weeks paid maternity leave* Private Health Insurance Discounts* Active Social Club* Employee assistant program* Novated Lease for EV cars* Paid time off for volunteer work* Career Opportunities with Australia's #1 Commercial Real Estate firm* Premium offices**What you can expect from us:**As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.*Apply today, quoting job reference number **REQ542078*****Location:**On-site –Sydney, NSW