Reception / Administration Co-ordinator

KION Group; Sydney; On-site; AUD 35,818,000 - 52,349,000; Full time

Job summary

Dematic is seeking a friendly Receptionist/Admin Co-ordinator for a fixed term 6-month contract at Belrose on Sydney's Northern Beaches. The role is full-time, Mon–Fri, with a competitive hourly rate and a focus on delivering exceptional first impressions.

You will manage front-of-house activities, respond to inquiries, and provide administrative support across the business while coordinating mail, meetings, and facilities tasks. Strong communication and multitasking are essential.

Qualifications

• Proficient in Microsoft Word and Excel - Intermediate level required.
• Strong multitasking in a fast-paced environment.
• High attention to detail and excellent organisational skills.
• Excellent communication skills - phone, written, and face-to-face.

Responsibilities

• Be the friendly, professional first point of contact for visitors, customers, and employees.
• Manage reception, phone calls, enquiries, and visitor sign-ins.
• Process Repair Centre forms and support Contact Centre activities.
• Provide day-to-day administrative support across the business.
• Coordinate incoming/outgoing mail and courier services.
• Maintain office records, directories, and employee information.
• Assist with meetings, catering, and office presentation.
• Support facilities management and workplace operations.
• Manage uniform orders, purchase orders, and invoice processing.
• Use business systems and ERP platforms accurately and efficiently.
• Build positive relationships with internal and external stakeholders.

Skills

Microsoft Word

Microsoft Excel

multitask

attention to detail

communication

teamwork

ERP systems

Tools

ERP systems

Job description

• Fixed term contract role for 6 months - Mon - Friday / full time hours
• Work close to home in Belrose on Sydney's Northern Beaches
• Competitive hourly rate working in a supportive team environment

We offer:

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About the Role

Ready to be the welcoming face of a thriving organisation? We're looking for a vibrant, personable, enthusiastic and customer-focused Receptionist/Admin Co-ordinator who thrives on connecting with people and creating exceptional first impressions. With outstanding communication skills, a proactive can-do attitude, and the ability to multitask, you'll play a pivotal role in delivering outstanding front-of-house service, maintaining smooth communication between customers, suppliers, visitors, and colleagues. You will be expected to conduct yourself professionally while engaging with customers and colleagues across the business while providing seamless administrative support.

Tasks and Qualifications:

Key Responsibilities

• Be the friendly, professional first point of contact for visitors, customers, and employees

• Manage reception, phone calls, enquiries, and visitor sign-ins

• Process Repair Centre forms and support Contact Centre activities

• Provide day-to-day administrative support across the business

• Coordinate incoming/outgoing mail and courier services

• Maintain office records, directories, and employee information

• Assist with meetings, catering, and office presentation

• Support facilities management and workplace operations

• Manage uniform orders, purchase orders, and invoice processing

• Use business systems and ERP platforms accurately and efficiently

• Build positive relationships with internal and external stakeholders

About You

You bring a strong customer service focus, excellent communication skills, and the ability to multitask in a dynamic environment. You thrive in a collaborative, fast-paced team and take initiative in managing your responsibilities.

Key Skills & Experience

• Proficient in Microsoft Word and Excel - Intermediate level required

• Strong ability to multitask in a fast-paced environment

• High attention to detail and excellent organisational skills

• Excellent communication skills - phone, written, and face-to-face

• Strong initiative and problem-solving abilities

• Ability to work effectively within a team

• Experience using multiple ERP systems (desirable)

Why Join Dematic?

This is an exciting time to join Dematic. If you've ever wondered how your online order arrives at your door so quickly, there's a good chance our technology played a part. We partner with some of the world's most innovative companies to design, build and support intelligent automation solutions for warehouses, distribution centres and production facilities. With over 11,000 employees globally and more than 900 across Australia and New Zealand, Dematic continues to lead the way in automation, robotics and smart logistics.

Please note that due to the high number of responses, we will only respond to candidates that have been shortlisted.

Dematic is an equal opportunity employer committed to a diverse, inclusive, and harassment-free workplace.