Reception / Administration Co-ordinator

Kion Group AG; Northern Beaches Council; On-site; AUD 34,440 - 44,083; Full time

Job summary

Dematic is seeking a friendly Receptionist/Admin Co-ordinator for a 6-month fixed term contract at our Belrose head office. The role covers front-of-house, phone and visitor management, and providing admin support to the team in a busy, customer-focused environment.

You’ll need strong communication, a proactive approach, and the ability to multitask across multiple ERP and business systems. Full Australian working rights are required, with Monday–Friday full-time hours.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient in MS Word and Excel (intermediate).
• Experience with ERP systems (desirable).

Responsibilities

• Serve as first point of contact for visitors and staff.
• Manage reception, calls, inquiries, and sign-ins.
• Process forms and support Contact Centre activities.
• Provide day-to-day admin support across the business.
• Coordinate mail, couriers, and office records.
• Assist meetings, catering, and office presentation.
• Support facilities management and workplace operations.
• Manage uniform orders, purchase orders, and invoicing.
• Use business systems and ERP platforms accurately.
• Build relationships with internal and external stakeholders.

Skills

Microsoft Word

Excel

Customer service

Multitasking

Communication

Teamwork

Tools

ERP systems

Office suite

Job description

• Fixed term contract role for 6 months – Mon – Friday / full time hours
• Work close to home in Belrose on Sydney’s Northern Beaches
• Competitive hourly rate working in a supportive team environment

We offer: Change your future. Start your dream role with Dematic today!

About the Role

Ready to be the welcoming face of a thriving organisation? We're looking for a vibrant, personable, enthusiastic and customer-focused Receptionist/Admin Co-ordinator who thrives on connecting with people and creating exceptional first impressions. With outstanding communication skills, a proactive can-do attitude, and the ability to multitask, you'll play a pivotal role in delivering outstanding front-of-house service, maintaining smooth communication between customers, suppliers, visitors, and colleagues. You will be expected to conduct yourself professionally while engaging with customers and colleagues across the business while providing seamless administrative support.

FIXED TERM CONTRACT

Monday – Friday (full time hours)

Availability for a 6 month period – (potential to extend)

Based at our Head Office in Belrose on Sydney’s Northern Beaches

Reporting to the Administration Manager

Key Responsibilities

Be the friendly, professional first point of contact for visitors, customers, and employees

Manage reception, phone calls, enquiries, and visitor sign-ins

Process Repair Centre forms and support Contact Centre activities

Provide day-to-day administrative support across the business

Coordinate incoming/outgoing mail and courier services

Maintain office records, directories, and employee information

Assist with meetings, catering, and office presentation

Support facilities management and workplace operations

Manage uniform orders, purchase orders, and invoice processing

Use business systems and ERP platforms accurately and efficiently

Build positive relationships with internal and external stakeholders

About You

You bring a strong customer service focus, excellent communication skills, and the ability to multitask in a dynamic environment. You thrive in a collaborative, fast-paced team and take initiative in managing your responsibilities.

Key Skills & Experience

Proficient in Microsoft Word and Excel – Intermediate level required

Strong ability to multitask in a fast-paced environment

High attention to detail and excellent organisational skills

Excellent communication skills – phone, written, and face-to-face

Strong initiative and problem-solving abilities

Ability to work effectively within a team

Experience using multiple ERP systems (desirable)

MUST have full Australian working rights

Why Join Dematic?

This is an exciting time to join Dematic. If you’ve ever wondered how your online order arrives at your door so quickly, there’s a good chance our technology played a part. We partner with some of the world’s most innovative companies to design, build and support intelligent automation solutions for warehouses, distribution centres and production facilities. With over 11,000 employees globally and more than 900 across Australia and New Zealand, Dematic continues to lead the way in automation, robotics and smart logistics.

Dematic is an equal opportunity employer committed to a diverse, inclusive, and harassment-free workplace.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.