rebel General Manager - eCommerce & Marketing

Super Retail Group; Sydney; On-site; AUD 250,000 - 420,000; Full time

Job summary

Super Retail Group is seeking an enterprise-calibre leader to shape rebel's customer, digital, eCommerce and marketing brand strategy. You will champion the customer, drive digital innovation and unlock growth opportunities through AI, personalisation and connected experiences.

As part of the Executive Leadership Team, you will strengthen Rebel's market position and define the next growth chapter for Australia’s recognised retail brand.

Qualifications

• Strategic Digital & eCommerce leadership experience across marketing, eCommerce, digital, and customer functions.
• Proven omnichannel operator managing large-scale retail or consumer businesses.
• Deep expertise in digital commerce, customer engagement, AI, personalisation and emerging technologies.
• Strong commercial acumen with P&L ownership and delivery.
• Experience leading transformation and scaling growth.”
• Ability to influence and engage executive stakeholders.

Responsibilities

• Define and deliver a bold, customer-led growth strategy across marketing, eCommerce, digital and loyalty.
• Lead online performance and customer growth with a focus on revenue and conversion.
• Develop integrated marketing, media and go-to-market strategies to strengthen brand and market share.
• Embed the voice of the customer through insights, loyalty and personalisation strategies.
• Build and develop high-performing teams across Marketing, eCommerce, Customer and Content.

Job description

Why this role matters…

This role will shape the future of rebel's Customer, Digital, eCommerce and Marketing Brand strategy. As a key member of the Executive Leadership Team, you'll champion the customer, drive digital innovation and unlock new growth opportunities through AI, personalisation and connected experiences. Your leadership will be instrumental in strengthening rebel's market position and defining the next chapter of growth for one of Australia's most recognised retail brands.

What you'll be responsible for

• Shape the Future - Define and deliver a bold, customer-led growth strategy across marketing, eCommerce, digital and loyalty, positioning rebel for future success through innovation, AI and emerging technologies.
• Drive Digital & Commercial Growth - Lead the eCommerce and Digital agenda, owning online performance, P&L delivery and customer growth while creating seamless digital experiences that drive revenue, conversion and customer lifetime value.
• Build Brand Leadership - Develop and execute integrated marketing, media and go-to-market strategies that strengthen brand consideration, grow market share and reinforce rebel's position as Australia's leading sports retailer.
• Champion the Customer - Embed the voice of the customer across the business, leveraging customer insights, loyalty and personalisation strategies to drive engagement, retention and advocacy.
• Lead & Inspire High-Performing Teams - Build and develop exceptional teams across Marketing, eCommerce, Customer and Content, fostering a culture of innovation, accountability and continuous improvement while contributing as a key enterprise leader within Super Retail Group.

What we're looking for…

We're seeking an enterprise-calibre leader who combines strategic vision with strong commercial execution.

You will bring:

• Strategic Digital & eCommerce Leader - Significant senior leadership experience across eCommerce, Digital, Customer and Marketing functions.
• Proven Omnichannel Operator - A track record of leading large-scale retail, consumer or omnichannel businesses and delivering sustainable growth.
• Future-Focused Innovator - Deep expertise in digital commerce, customer engagement, AI, personalisation and emerging technologies.
• Commercially Driven Executive - Strong commercial acumen with proven P&L ownership and delivery.
• Transformation & Growth Champion - Demonstrated success leading transformation, scaling growth and driving organisational change.
• Influential Stakeholder Leader - Exceptional ability to influence, align and engage stakeholders at Executive and enterprise level.
• Customer-Obsessed Leader - A genuine passion for understanding customers and creating differentiated customer experiences.
• Inspirational People Leader - The ability to build high-performing teams, inspire others and articulate a compelling vision for the future.

Most importantly, you'll bring ambition, curiosity and a strong point of view on where retail is heading—and the leadership capability to ensure rebel remains at the forefront of it.Join rebel and help define the future of sport retail, customer experience and digital growth in Australia.

Our Culture of Inclusion:

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.