Real-Impact AI Engineer Intern (Forward Deployed)

Matchbox; Sydney; Hybrid; AUD 34,000 - 52,000; Full time

Benefits offered by this job

Hawaii company trip

Job summary

Lorikeet is looking for an ambitious Forward Deployed Engineer Intern to work on real customer support automation at scale from Sydney, Australia. The role spans analyzing tickets, building AI-assisted workflows, and integrating them with client systems via APIs.

You’ll contribute to production-grade solutions for fintech, healthtech, marketplaces, and delivery services. You’ll gain hands-on skills in workflow design, API integrations, testing, and LLM fundamentals, with close team support and

Qualifications

• Curious, quick to learn and adaptable to new tools.
• Able to read API documentation and work with data.
• Strong communication with technical and non-technical stakeholders.
• Genuine interest in AI and practical experimentation with AI tools.

Responsibilities

• Dig into customer tickets and data to identify AI resolution pathways.
• Build, test, and refine AI workflows from initial draft to production.
• Connect workflows to customer systems via APIs and test integrations before go-live.
• Participate in customer calls and own parts of the implementation.

Skills

APIs

Data analysis

Problem solving

Communication

Tools

Claude Code

API integration

Job description

Lorikeet is looking for an ambitious Forward Deployed Engineer Intern to work on real customer support automation at scale from Sydney, Australia. The role spans analyzing tickets, building AI-assisted workflows, and integrating them with client systems via APIs.

You’ll contribute to production-grade solutions for fintech, healthtech, marketplaces, and delivery services. You’ll gain hands-on skills in workflow design, API integrations, testing, and LLM fundamentals, with close team support and