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Willing Care Recruitment Limited; South Australia; On-site; AUD 82,000 - 86,000; Part time

Benefits offered by this job

Flexitime

Work from home

Part-time

Job share

Compressed weeks

Purchased leave

Job summary

The Environment Protection Authority (EPA) in South Australia is seeking a Senior Administrative Officer to coordinate licensing workflows and manage radiation licensing/registration records with a focus on accuracy and compliance.

You will lead a licensing team, interpret relevant legislation, and contribute to policy development while ensuring high standards of safety and service delivery.

Qualifications

• Ability to interpret legislation and apply policies and practices to improve efficiency and customer service.
• Experience in developing and implementing administrative systems and procedures.
• Ability to identify training needs and contribute to team development.
• Experience in interpreting and applying legislation and regulations.

Responsibilities

• Coordinate and facilitate workflows to ensure efficient administration of licences and registrations.
• Process, determine and maintain radiation licensing/registration records.
• Input into policy and procedure development and improvements.
• Coordinate and assess radiation examinations for the public and ensure standards.
• Determine eligibility of licence/registration applications and resolve complex issues.

Skills

Leadership

Customer Service

Mentoring

Policy Interpretation

Risk Management

Independent Work

Problem Solving

Data Integrity

Stakeholder Communication

Health & Safety

Education

Post-secondary studies in business/environment

Job description

About the Role

The Senior Administrative Officer is primarily responsible for coordinating/facilitating workflows that provide effective administration of licences and registrations issued under the Radiation Protection & Control Act 2021. This includes the processing, determination and maintaining of radiation licensing and registrations records within set standards and provides input into the development of policies and procedures. The role is primarily responsible for coordinating and assessing all radiation examinations by the public whilst providing additional feedback and ensuring all examinations are run smoothly according to the examination standards and practice. The position is also responsible for determining the eligibility of radiation licence and registration applications and dealing with more complex licensing/registration issues/customers.

To be successful in this role, you will have:

• Proven leadership skills in a customer service environment, including the ability to provide direction, training, mentoring and support to a Licensing Team governed by prescribed timeframes when dealing directly with licensees and the public.
• Demonstrated ability to critically interpret and implement legislation, policies and practices and communicate this information both verbally and in writing to a wide range of stakeholders in the interests of efficiency and improved customer service.
• Ability to identify emerging or existing issues relating to work practices or systems and initiate a strategic risk-based approach to resolving these identified issues.
• Ability to work independently under broad direction to identify performance outcomes, plan appropriate courses of action and deliver on established business plans and project objectives.
• Demonstrated ability to exercise judgement when dealing with conflict situations, resolve problems and organise priorities to ensure stakeholder demands are met and workflow is maintained.
• Experience in maintaining and enhancing the accuracy and integrity of new and existing database information, relating to licensee records and branch files.
• Experience in the preparation and analysis of management reports and written correspondence.
• A demonstrated commitment to health, safety and welfare.

About Us

As South Australia’s independent environmental regulator, the Environment Protection Authority (EPA) plays a key role in protecting people and the environment from harm and supporting sustainable development for the benefit of current and future generations. We work closely with industry, the community and government to protect our unique natural environment while supporting economic growth and improving wellbeing. We aim to be a trusted regulator by adopting best practice regulatory principles in administering South Australia’s environmental laws. This means being proportionate, accountable, consistent, transparent and targeted (the PACTT principles) in providing our regulatory services.

What the EPA Offers

The EPA recognises the importance of balance and wellbeing and offers a range of different flexible working arrangements. These include flexitime (flexible start and finish times), working from home, part time, job share, compressed weeks and purchased leave.

Desirable Qualifications, Knowledge or Experience

• Post-secondary studies in business and/or environment.
• Proven ability to manage the development and implementation of new administrative systems and procedures.
• Proven ability to identify issues and implement changes to policies or procedures in the interests of efficiency and improved customer service.
• Ability to recognise and contribute to the training and development needs of other team members.
• Experience in the interpretation and application of legislation and regulations.

Remuneration:

ASO4($82,212 - $86,180 adjusted to 0.8 FTE) + 12% super added to your choice of super fund.

Contract

Term contract(until 20 August 2027)and parttime (30 hours per week).

Special Conditions

• This role has been designated as a Position of Trust pursuant to the standards required in the Australian Government Protective Security Policy Framework. A current National Police Clearance is essential.
• The incumbent may be required to work out of hours and as the need arises.

Enquiries: