Senior Administrative Officer

Lifetime Support Authority of South Australia; Adelaide; On-site; AUD 82,000 - 86,000; Full time

Benefits offered by this job

Flexitime

Working from home

Part-time options

Job share

Purchased leave

Job summary

The Environment Protection Authority (EPA) is seeking a Senior Administrative Officer to coordinate workflows for licensing and registrations under the Radiation Protection & Control Act 2021. You will manage examination processes, determine licence eligibility, and support policy development while ensuring high standards of customer service.

Success requires strong leadership, the ability to interpret regulations, and the capacity to work independently within timeframes.

Qualifications

• Post-secondary studies in business and/or environment.
• Proven ability to develop and implement new administrative systems and procedures.
• Proven ability to identify issues and implement changes to policies for efficiency and better service.
• Ability to recognise and contribute to training needs of team members.
• Experience interpreting and applying legislation and regulations.

Responsibilities

• Coordinate and facilitate workflows for licensing and registration administration.
• Assess and determine eligibility of radiation licence and registration applications.
• Maintain accuracy and integrity of licensee records and branch files.
• Prepare and analyse management reports and written correspondence.
• Provide input into policy development and process improvements.

Skills

Leadership

Customer service

Policy interpretation

Strategic risk management

Independent work

Conflict resolution

Data management

Education

Post-secondary studies in business and/or environment

Job description

EPA - Adelaide Office - Level 2, 211 Victoria Square, Adelaide, SA 5000 AUS

Job status:

Term Contract

Open to everyone

10/11/2026 at 11:45 PM

About the Role

The Senior Administrative Officer is primarilyresponsible for coordinating/facilitating workflows that provide effectiveadministration of licences and registrations issued under the Radiation Protection & Control Act 2021.This includes the processing, determination and maintaining of radiationlicensing and registrations records within set standards and provides inputinto the development of policies and procedures. The role is primarilyresponsible for coordinating and assessing all radiation examinations by thepublic whilst providing additional feedback and ensuring all examinations arerun smoothly according to the examination standards and practice. The positionis also responsible for determining the eligibility of radiation licence andregistration applications and dealing with more complex licensing/registrationissues/customers.
To be successful in this role, you will have:

• Proven leadership skills in a customerservice environment, including the ability to provide direction, training,mentoring and support to a Licensing Team governed by prescribedtimeframes when dealing directly with licensees and the public.
• Demonstratedability to critically interpret and implement legislation, policies andpractices and communicate this information both verbally and in writing toa wide range of stakeholders in the interests of efficiency and improvedcustomer service.
• Abilityto identify emerging or existing issues relating to work practices orsystems and initiate a strategic risk-based approach to resolving theseidentified issues.
• Abilityto work independently under broad direction to identify performanceoutcomes, plan appropriate courses of action and deliver on establishedbusiness plans and project objectives.
• Demonstratedability to exercise judgement when dealing with conflict situations,resolve problems and organise priorities to ensure stakeholder demands aremet and workflow is maintained.
• Experiencein maintaining and enhancing the accuracy and integrity of new andexisting database information, relating to licensee records and branchfiles.
• Experiencein the preparation and analysis of management reports and writtencorrespondence.
• Ademonstrated commitment to health, safety and welfare.

About Us

As South Australia’s independent environmental regulator, the Environment Protection Authority (EPA) plays a key role in protecting people and the environment from harm and supporting sustainable development for the benefit of current and future generations.
We work closely with industry, the community and government to protect our unique natural environment while supporting economic growth and improving wellbeing.We aim to be a trusted regulator by adopting best practice regulatory principles in administering South Australia’s environmental laws. This means being proportionate, accountable, consistent, transparent and targeted (the PACTT principles) in providing our regulatory services.

What the EPA Offers

The EPA recognises the importance of balance and wellbeing and offers a range of different flexible working arrangements. These include flexitime (flexible start and finish times), working from home, part time, job share, compressed weeks and purchased leave.

Desirable Qualifications, Knowledge or Experience

• Post-secondary studies in business and/or environment.
• Proven ability to manage the development and implementation of new administrative systems and procedures.
• Proven ability to identify issues and implement changes to policies or procedures in the interests of efficiency and improved customer service.
• Ability to recognise and contribute to the training and development needs of other team members.
• Experience in the interpretation and application of legislation and regulations.

Remuneration:

ASO4($82,212 - $86,180 adjusted to 0.8 FTE) + 12% super added to your choice of super fund.

Contract

Term contract(until 20 August 2027)and parttime (30 hours per week).

Special Conditions

• Thisrole has been designated as a Position of Trust pursuant to the standardsrequired in the Australian Government Protective Security PolicyFramework. A current National Police Clearance is essential.
• The incumbent may be required to work outof hours and as the need arises.

Enquiries:

Robyn Mellow
Senior Adviser Licensing
Phone Enquiries:8204 2108
Email Enquiries: [e-mail]

Diversity and Inclusion

At the EPA, we prioritise diversity, equity, and inclusion, ensuring a safe and respectful work environment for everyone. With support from our employees, we focus on access, equality, inclusion and wellbeing in all we do. As a WE'RE EQUAL organisation, we commit to a vision for South Australia as an open, inclusive society that embraces and supports difference and diversity. Our initiatives including the White Ribbon program and Reconciliation Action Plan, aim to create a meaningful impact in our workforce and community.

We welcome applications from people with diverse backgrounds including all ages, gender identities, Aboriginal and Torres Strait Islander peoples, those with disabilities, culturally and linguistically diverse communities, and LGBTQIA+ individuals.

All applications are to be submitted by 10/11/2026 at 11:45 PM

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.