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High Life Highland; Golspie; On-site; AUD 42,000 - 60,000; Full time

Job summary

High Life Highland in New South Wales, Australia is hiring for a role focused on delivering courses and classes, guiding participants according to their abilities and safety guidelines.

The role emphasises creating a positive culture, maintaining records, and assisting across the Leisure team with training online or in person. It also highlights commitment to sustainable practices and high-quality customer experiences.

Responsibilities

• Instruct and guide customers through courses and classes appropriate to their abilities
• Instruct and guide customers in accordance with National Governing Body guidelines of good practice in the sport
• Ensure a risk assessment is carried out prior to any activity, and appropriate precautions adopted to minimise unnecessary risk
• Ensure customers are made welcome to their activity, enjoy their activity, and have opportunity to seek individual advice and guidance concerning the ongoing practice of related activities
• Maintain registers, records and statistics of activities in line with established procedures
• Know and comply with the Normal Operating Procedure and Emergency Action Plan for any facility where activities are taking place
• Taking fees for customer activities and accounting for monies by adopting established procedures
• Setting up and tidying away of equipment
• Pursue continuous professional development and contribute to the continuous improvement High Life Highland as a whole
• Attend and undertake any training online or in person
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Leisure team
• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Instruct and guide customers through courses and classes appropriate to their abilities of fitness and skill, including the necessary pre-planning;
• Instruct and guide customers in accordance with National Governing Body guidelines of good practice in the sport;
• Ensure a risk assessment is carried out prior to any activity, and appropriate precautions adopted to minimise unnecessary risk, including checks of any equipment to be used;
• Ensure customers are made welcome to their activity, enjoy their activity, and have opportunity to seek individual advice and guidance concerning the ongoing practice of related activities;
• Maintain registers, records and statistics of activities in line with established procedures;
• Know and comply with the Normal Operating Procedure and Emergency Action Plan for any facility where activities are taking place;
• Taking fees for customer activities and accounting for monies by adopting established procedures;
• Setting up and tidying away of equipment.
• Pursue continuous professional development and contribute to the continuous improvement High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Leisure team.
• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.