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CARE CONCERN GROUP LIMITED; Croydon Shire; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

DBS paid

Pension

Uniform provided

5.6 weeks leave

Job summary

Care Concern Group Limited operates Haling Park Care Home in Croydon, providing Nursing, Residential, Dementia, Respite and Pallative Care for residents. The receptionist role is the first point of contact, delivering a warm, professional environment and handling enquiries with accuracy and care.

The successful candidate will support day-to-day tasks, maintain organised systems and work closely with management to ensure a smooth, responsive service for residents, visitors and staff.

Qualifications

• Friendly, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Proficient IT skills including Microsoft Office and email.
• Ability to manage multiple tasks and prioritise.

Responsibilities

• Greet visitors and manage incoming enquiries to ensure a welcoming front-of-house experience.
• Assist with day-to-day administrative tasks and maintain organised systems.
• Support the wider team to deliver a responsive and well‑run service.
• Collaborate with the Business Administrator and management to ensure smooth operations.

Skills

Communication skills

Interpersonal skills

Organisational skills

IT skills

Multitasking

Tools

Microsoft Office

Job description

Located in Croydon, London, our care home has been purposely built to support older people in making the most of every day. We provide Nursing, Residential, Dementia, Respite & Pallative Care for 62-residents.

• £12.71 per hour
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Haling Park Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values

Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.