Rapid Response & Community Triage Nurse (SPA)

Croydon Health Services; Croydon Shire; On-site; AUD 61,000 - 82,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking a Band 6 SPA Nurse to coordinate referrals and triage within the Single Point of Assessment hub. The role emphasizes telephone-based triage, prioritization, and collaboration with nurses, occupational therapists and physiotherapists to enable timely assessments.

The SPA clinician will be based in the office with limited direct face-to-face contact, primarily communicating with patients by telephone.

Qualifications

• Experience in clinical triage and coordinating community referrals.
• Strong communication skills are essential for telephone triage.
• Excellent time management and prioritization abilities are required.

Responsibilities

• Coordinate and manage referrals for community services via the Single Point of Assessment (SPA).
• Triage all calls for the Rapid Response Service and support the Rapid Response clinician.
• Triages all community health referrals and LIFE service referrals.

Skills

Clinical triaging

Communication skills

Time management

Prioritization

Job description

Croydon Health Services NHS Trust is seeking a Band 6 SPA Nurse to coordinate referrals and triage within the Single Point of Assessment hub. The role emphasizes telephone-based triage, prioritization, and collaboration with nurses, occupational therapists and physiotherapists to enable timely assessments.

The SPA clinician will be based in the office with limited direct face-to-face contact, primarily communicating with patients by telephone.