Quality Specialist

Suntory Holdings Limited; Ipswich City; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Career development opportunities

Learning and development programs

Competitive remuneration and benefits

Free product allocation & employee-dis

Discounted health insurance

On-site wellbeing initiatives

Parental leave

Volunteer leave

Opportunity to shape a new site

Job summary

Suntory Oceania is seeking a passionate Quality Specialist to join our Ipswich manufacturing site. You will ensure products meet the highest standards from raw materials to finished goods, collaborating with Manufacturing, Packaging, and Supply Chain teams to champion quality at source.

You will drive investigations, non-conformances, and product release processes while contributing to a culture of quality, compliance, and continuous improvement across our site.

Qualifications

• Degree or Diploma in Science, Food Technology, Microbiology, Chemistry, or a related discipline.
• Experience in food, beverage, FMCG, pharmaceutical, or regulated manufacturing environments.
• Knowledge of Quality Management Systems, GMP, GLP, hygiene, and food safety principles.
• Understanding of microbiological testing and quality assurance practices.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder engagement capabilities.
• Experience supporting continuous improvement and change initiatives.
• Proactive mindset with a passion for quality, compliance, and operational excellence.
• Flexibility to work across a 24/7 operating environment.

Responsibilities

• Support quality and food safety activities across manufacturing, blending, filling, and packaging operations.
• Partner with operational teams to identify opportunities where quality can add value and improve performance.
• Support root cause investigations and problem-solving activities for quality-related issues.
• Manage and support non-conformance processes, corrective actions, and product release activities.
• Review Certificates of Analysis (CoAs) and support raw material and incoming goods inspections.
• Conduct GMP, GLP, hygiene, and quality system audits across the site.
• Perform and support analytical and microbiological testing activities in line with approved standards.
• Assist with the implementation and ongoing maintenance of the site's Quality Management System.
• Support training and capability development of manufacturing teams in routine quality and microbiological procedures.
• Monitor and report on quality performance metrics and support continuous improvement initiatives.

Skills

Quality systems knowledge

Problem-solving

Analytical skills

Communication & stakeholder engagement

Continuous improvement

Operational excellence

Quality assurance

Flexibility in 24/7 environment

Education

Degree or Diploma in Science/Food Technology/Microbiology/Chemistry

Job description

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Quality Specialist

Requisition ID: 12208

We are Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage and Food. Underpinned by quality, craftmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands includingJim Beam® and Maker’s Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

We're now looking for a passionate Quality Specialist to join our state-of-the-art manufacturing facility in Ipswich and help build a world-class quality culture.

The Opportunity

Quality is at the heart of everything we do. As a Quality Specialist, you will play a critical role in ensuring our products consistently meet the highest standards from raw materials through to finished goods.

Working closely with our Manufacturing, Packaging, and Supply Chain teams, you'll help champion quality at source, support site-wide food safety and quality initiatives, and drive continuous improvement across our operations.

This is an exciting opportunity for someone who enjoys working in a dynamic manufacturing environment and enjoys influencing positive change while ensuring quality excellence every day.

About the role

Where craft meets innovation

• Support quality and food safety activities across manufacturing, blending, filling, and packaging operations.
• Partner with operational teams to identify opportunities where quality can add value and improve performance.
• Support root cause investigations and problem-solving activities for quality-related issues.
• Manage and support non-conformance processes, corrective actions, and product release activities.
• Review Certificates of Analysis (CoAs) and support raw material and incoming goods inspections.
• Conduct GMP, GLP, hygiene, and quality system audits across the site.
• Perform and support analytical and microbiological testing activities in line with approved standards.
• Assist with the implementation and ongoing maintenance of the site's Quality Management System.
• Support training and capability development of manufacturing teams in routine quality and microbiological procedures.
• Monitor and report on quality performance metrics and support continuous improvement initiatives.

At Suntory, continuous improvement is part of who we are in supporitng this you will:

• Challenge the status quo and bring fresh ideas to improve quality, safety, and performance.
• Apply structured problem-solving tools such as5 Whys, Fishbone Analysis, and Root Cause Analysis methodologies.
• Contribute to our Monozukuri Way philosophy, Suntory's global approach to operational excellence.
• Help transform good processes into great ones through innovation, collaboration, and a passion for quality.

About you

You are an energetic and collaborative quality professional who enjoys working cross-functionally and influencing positive outcomes.

You'll bring:

• A Degree or Diploma qualification in Science, Food Technology, Microbiology, Chemistry, or a related discipline.
• Experience within food, beverage, FMCG, pharmaceutical, or regulated manufacturing environments.
• Knowledge of Quality Management Systems, GMP, GLP, hygiene, and food safety principles.
• Understanding of microbiological testing and quality assurance practices.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder engagement capabilities.
• Experience supporting continuous improvement and change initiatives.
• A proactive mindset with a passion for quality, compliance, and operational excellence.
• Flexibility to work across a 24/7 operating environment will be important.

Why Suntory Oceania?

At Suntory, we believe our people are our greatest asset. In return for bringing your best every day, we'll provide:

• Career development opportunities both locally and globally.
• Access to world-class learning and development programs.
• Competitive remuneration and benefits.
• Free product allocation and employee discounts.
• Discounted health insurance.
• On-site wellbeing initiatives, including physiotherapy support.
• Inclusive parental leave for primary and secondary carers.
• Volunteer leave to support the communities where we live and work.
• The opportunity to help shape a brand-new manufacturing site and be part of something truly special.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.