Quality Manager

Australian Department of Defence; Canberra; Presencial; AUD 90 000 - 120 000; Tempo integral

Resumo da oferta

Australian Department of Defence – Canberra ACT is seeking an experienced Quality Manager within the Joint Proof and Experimental Unit (JPEU) to lead the QMS improvement, compliance with ISO 9001 and NATA 17025, and to drive audits and corrective actions across the organisation.

You will advise management, manage non-conformities, report on quality performance, and foster a culture of accountability and continuous improvement while coordinating with dispersed teams and stakeholders.

Qualificações

• Strong background in ISO 9001 QMS and NATA 17025 NDT.
• Experience in auditing, compliance, and corrective actions.
• Ability to analyse quality data and drive continuous improvement.
• Excellent communication and stakeholder engagement.

Responsabilidades

• Lead maintenance and continual improvement of the Quality Management System (QMS) including ISO 9001 and NATA 17025 standards.
• Oversee internal and external audit programs, manage non-conformities and corrective actions.
• Provide expert advice to management on quality, compliance, and assurance matters; support governance and decision-making.
• Drive initiatives that enhance organisational performance and embed a culture of accountability and continuous improvement.

Conhecimentos

Quality management systems

Auditing

Compliance

Root-cause analysis

Continuous improvement

Analytical skills

Stakeholder engagement

Descrição da oferta de emprego

Australian Department of Defence – Canberra ACT

Joint Proof and Experimental Unit (JPEU) is seeking an experienced and motivated Quality Manager to lead the management, maintenance, and continual improvement of our Quality Management System (QMS) (ISO:9001 QMS and NATA 17025 NDT). This is an exciting opportunity to play a pivotal role in ensuring compliance with Defence requirements, regulatory obligations, and recognised industry standards while fostering a culture of quality and continuous improvement across the organisation.

As the Quality Manager, you will provide expert advice to management and staff on quality, compliance, and assurance matters, oversee internal and external audit programs, manage non-conformities and corrective actions, and drive initiatives that enhance organisational performance. You will analyse quality data, identify risks and improvement opportunities, and support effective decision-making through quality reporting and stakeholder engagement.

You will work closely with leaders and stakeholders across the organisation to strengthen governance, improve business processes, enhance operational effectiveness, and embed a culture of accountability, quality, and continuous improvement. The role offers the opportunity to influence strategic outcomes, support organisational capability, and ensure quality remains at the forefront of business operations.

This role is ideal for a quality professional with strong experience in quality management systems, auditing, compliance, root-cause analysis, and continuous improvement, who is committed to delivering high standards and positive organisational outcomes.

About our Team

JPEU is an integral part of Explosive Ordnance Branch, Joint Logistics Command and is tasked to provide dynamic, static and environmental test and evaluation services to the Australian Defence Organisation.

JPEU consists of a Headquarters which is spread across VIC, SA and ACT, as well as two ranges at P&EE Graytown VIC, and P&EE Port Wakefield SA.

• Employment at Graytown also currently attracts a Special Defence Locality allowance of approximately ($184.44 per fortnight).
• Employment at Port Wakefield also currently attracts a Special Defence Locality allowance of approximately ($309.85 per fortnight).

Our Ideal Candidate

The ideal candidate is a highly motivated and experienced quality professional with a strong background in Quality Management Systems (ISO:9001 QMS/NATA 17025 NDT), compliance, auditing, and continuous improvement. They possess excellent analytical and problem-solving skills, with the ability to identify risks, investigate issues, and implement effective corrective actions that deliver lasting organisational benefits.

They are a confident communicator who can provide trusted advice to managers and staff, build strong stakeholder relationships, and influence positive outcomes across diverse business areas. The successful candidate will demonstrate sound judgement, attention to detail, and a proactive approach to improving processes, governance, and organisational performance.

Experience managing audits, compliance activities, quality documentation, and performance reporting will be highly regarded. Above all, they will be committed to fostering a culture of quality, accountability, and continuous improvement, ensuring the organisation consistently meets its operational objectives and compliance obligations.

The right person for this role will show the flexibility to respond to the changing context and shifting priorities of JPEU, to achieve business outcomes. In this role, the individual will provide support to a geographically dispersed team.

Application Closing Date: Thursday 22 October 2026

For further information please review the job information pack, reference JCG/05389/26 on https://defencecareers.nga.net.au/?jati=76478A8D-34BD-E6AA-72B2-ED5011346188