Quality Improvement Officer

Queensland Health; Rockhampton Regional; On-site; AUD 118,000 - 160,000; Full time

Benefits offered by this job

Ongoing Professional Development and E

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

CQ Health is seeking a Quality Improvement Officer to translate quality standards into everyday practice across the Central Queensland Hospital and Health Service. You will support NSQHS compliance, use data and reporting to identify opportunities, and help teams turn insights into practical improvements.

You’ll prepare reports and resources, engage with stakeholders, support learning and training, and assist teams in refining their processes, systems and ways of working to deliver safer,

Qualifications

• Curiosity and willingness to learn in quality improvement and healthcare.
• Understanding of quality improvement concepts and patient safety.
• Ability to engage teams and translate insights into action.

Responsibilities

• Meet NSQHS Standards and use data/reporting to spot opportunities.
• Prepare reports and resources, connect with stakeholders, support learning and training.
• Help teams improve processes, systems and ways of working to deliver safer care.

Skills

Curiosity

Willingness to learn

Quality improvement knowledge

Healthcare knowledge

Education

Relevant tertiary qualification (not essential)

Job description

See a problem? Find a better way? Love making things work better? This one’s for you.
Join the Quality Improvement Team and turn data, feedback and real-world insights into action. You’ll work with teams across CQ Health to strengthen patient safety, improve clinical practice and make quality improvement happen — not just talk about it.
Get stuck into audits, data, education, projects, standards and process improvement, while working with people across the organisation to turn good ideas into practical change.
We’re looking for someone who is curious, collaborative and solutions-focused — someone who asks “How could we do this better?” and then helps make it happen.
Turn good ideas into better health care. Join CQ Health today.

About us:

We're theQuality Improvement Team, helping make great care even better across Central Queensland Hospital and Health Service.

We use clinical data, audits, incidents, consumer feedback and emerging trends tospot opportunities, turn insights into action, and support better decisions.

We work alongside teams to improve patient safety, strengthen clinical practice and build a culture wherecontinuous improvement is everyone's business.

From education and improvement projects to sharing lessons learned, we help turn good ideas intosustainable, high-quality care.

About the role:

TheQuality Improvement Officerhelps turn quality standards into everyday practice across CQ Health. The role supports teams to meet NSQHS Standards, use data and reporting to spot opportunities, and turn insights into practical improvements.

You’ll also help keep things moving behind the scenes — preparing reports and resources, connecting with stakeholders, supporting learning and training, and helping teams improve their processes, systems and ways of working.

About you:

• Qualifications and Knowledge: A relevant tertiary qualification isn't essential, but it would be highly regarded. We're looking for someone who brings curiosity, a willingness to learn, and an understanding of quality improvement, healthcare or related practices.
• Safe and Person-Centred Care: Help teams deliver safe, high-quality care by supporting effective planning, coordination and decision-making. You'll use your knowledge and skills to keep the person at the centre and help turn good practice into great outcomes.
• Systems, Safety and Teamwork: Support compliance with standards and clinical governance processes, contribute to policy and procedure reviews, and work with colleagues and stakeholders to identify opportunities, solve problems and strengthen safe practice. Great communication and collaboration are key!
• Learning, Quality and Innovation: Keep growing your own skills while helping others build their capability. You'll contribute to education, audits, quality improvement and evidence-based practice — bringing fresh ideas and helping turn them into practical improvements that make a difference.

What we offer:

Total remuneration value of up to $139,030 p.a. is comprised of:

• An hourly rate between $56.48 - $61.45 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Sunday, 25 October 2026

#Rockhampton