Quality Engineer (Failure Analysis & Reliability)

Eaton HK; Sydney; On-site; AUD 95,000 - 135,000; Full time

Benefits offered by this job

Free on-site parking

Flexible working arrangements

Competitive salary with bonus scheme

Inclusive working environment

Outstanding training and development

Job summary

Eaton is seeking a Quality Engineer (Failure Analysis & Reliability) to lead technical failure investigations and drive reliability improvements across the ANZ region. You will own end-to-end failure analysis, coordinate with Engineering, Manufacturing and Service teams, and support warranty assessments.

Ideal candidates hold a related engineering degree and 5+ years in failure analysis or reliability roles, with experience in electrical/electronic environments.

Qualifications

• Bachelor's degree in a relevant engineering discipline.
• 5+ years of experience in Failure Analysis, Reliability Engineering, Product Engineering, or Product Quality.
• Experience in electrical/electronic/electromechanical or complex engineered-product environments.
• ASQ CRE or CQE certification is highly regarded.
• ISO 9001 Quality Management Systems knowledge.
• Knowledge of 8D, FMEA, Fault Tree Analysis, 5 Why and statistical problem solving.

Responsibilities

• Lead technical failure investigations and root cause analysis for customer, product, manufacturing and supplier-related issues.
• Own end-to-end failure analysis process from initial assessment to closure.
• Develop and execute investigation plans identifying required testing and analysis.
• Apply structured failure analysis to differentiate failure mechanisms.
• Analyse field, warranty and product data to identify recurring risks and improvements.
• Translate findings into actionable recommendations to prevent recurrence.
• Perform warranty technical assessments and support warranty commitments.
• Provide QA support for new product introductions and engineering changes.
• Collaborate with Supplier Quality and Engineering on supplier-related issues.
• Maintain failure analysis reporting and reliability insights for decision-making.

Skills

Failure Analysis

Reliability Engineering

Product Engineering

Product Quality

Education

Bachelor's degree in Electrical/Electronics/Mechanical/Mechatronics/Power Eng or related

Tools

ASQ CRE/CQE certification

ISO 9001 knowledge

Job description

Quality Engineer (Failure Analysis & Reliability)

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Today, the world runs on critical infrastructure and technology. Planes, hospitals, factories, data centres, the electrical grid; these are things people depend on every day, and the companies behind them depend on us to help solve some of the toughest power management challenges on the planet. We hold ethics and compliance to the highest degree and our Operations division is committed to the safety of our employees while creating an environment that operates sustainably to help our customers manage power.

The Quality Engineer, Failure Analysis & Reliability is responsible for leading technical failure investigations, root cause determination, reliability improvement initiatives and warranty technical assessments across the ANZ business. The role provides dedicated ownership of failure analysis activities to accelerate issue resolution, prevent recurrence, improve product reliability and support customer service commitments.

Through evidence-based investigation, reliability analysis and cross-functional collaboration, the position strengthens product quality, reduces warranty exposure and drives continuous improvement across products, projects and operations.

Key Duties:

• Lead technical failure investigations and root cause analysis for customer, product, manufacturing and supplier-related issues.
• Own the end-to-end failure analysis process from initial assessment and fault isolation through technical investigation, root cause determination, reporting and closure.
• Develop and execute investigation plans, identifying the testing, inspection, data and specialist analysis required to determine failure mechanisms and root causes.
• Apply structured failure analysis techniques to differentiate design, component, manufacturing, assembly, installation, application, environmental and use-related failure mechanisms.
• Analyse field, warranty, service and product performance data to identify recurring failure modes, emerging reliability risks and improvement opportunities.
• Translate failure analysis findings into actionable recommendations for Engineering, Manufacturing, Supplier Quality, Service and Product Management to prevent recurrence and improve product reliability.
• Perform warranty technical assessments and support customer service commitments through timely, evidence-based investigation and reporting.
• Provide quality and reliability support for new product introduction, engineering changes and product improvement initiatives.
• Provide technical failure analysis support for supplier-related issues in collaboration with Supplier Quality and Engineering.
• Develop and maintain failure analysis reporting, failure trend information and reliability insights to support business decision-making and continuous improvement.

Qualifications:

• Bachelor's degree in Electrical, Electronics, Mechanical, Mechatronics, Power Engineering or related discipline.
• 5+years experience in Failure Analysis, Reliability Engineering, Product Engineering, or Product Quality.
• Experience within electrical, electronic, electromechanical or complex engineered-product environments.
• ASQ Certified Reliability Engineer (CRE) or Certified Quality Engineer (CQE)is highly regarded.
• ISO 9001 Quality Management Systems
• Knowledge of8D, FMEA, Fault Tree Analysis, 5 Why and statistical problem solving

What We Offer:

• Free on-site parking
• Flexible working arrangements
• Competitive salary with access to bonus scheme
• Inclusive working environment
• Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity byutilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.