Quality Document Writer

Suntory Holdings Limited; Ipswich City; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Career development opportunities

Beverages on site

On-site parking

Volunteer leave

Job summary

Suntory Oceania seeks a skilled Technical Writer to support the Swanbank beverage facility with audit readiness by creating controlled documents for packaging areas. This is a 12‑month fixed-term contract to deliver SOPs, templates, and training materials.

You will conduct interviews, gather records, and release controlled documents after iterative validation with operations and QA, ensuring compliance with GMP, HACCP, and ISO standards.

Qualifications

• Documentation writing experience in manufacturing or food/beverage packaging.
• Knowledge of GMP, sanitation procedures and SOP structure.
• Strong stakeholder facilitation and ability to convert observations into clear procedures.
• Experience with document control systems preferred.
• Strong written and verbal communication skills.
• HACCP & FSSC22000 experience (highly desirable).
• Knowledge of ISO/GLP and hygiene principles in manufacturing.
• Experience in food safety standards

Responsibilities

• Convert the Packaging Line Hygiene and Sanitation plan into a complete set of controlled documents (master cleaning schedules, SOPs, check sheets, training materials, process flow) for site implementation.
• Conduct site interviews, gather existing records, confirm stakeholders and templates.
• Produce SOPs, check sheets and training packs iteratively by area, with operations and QA validation.
• Conduct controlled document release and summary reporting.

Skills

Documentation writing

Stakeholder facilitation

Communication skills

GMP knowledge

Sanitation procedures

Document control

HACCP experience

FSSC22000 experience

ISO/GLP knowledge

Food safety standards

Tools

Document control systems

Job description

Quality Document Writer

We are Suntory Oceania

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage and Food. Underpinned by quality, craftmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands includingJim Beam® and Maker’s Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity

We are looking for an experience Technical Writer to join our Quality team. The purpose of the role is to support the Swanbank beverage manufacturing and distribution facility with audit readiness. This will involve creating a set of controlled documents that the site can implement, train and deploy across the Packaging areas.

This is a 12-month fixed term contract position.

What You'll Do

• Convert the Packaging Line Hygiene and Sanitation plan into a complete set of controlled documents (master cleaning schedules, SOP’s, check sheets, training materials, process flow and supporting templates) so the site can implement, train and deploy it across Packaging areas.
• Conduct site interviews, gather existing records, confirm stakeholders and templates.
• Produce SOPs, check sheets and training packs iteratively by area, incorporating validation runs with operations and QA.
• Conduct controlled document release and summary report.

What’s in your toolkit:

As well as a positive can-do attitude you will bring the following experience:

• Documentation writing experience in manufacturing or food/beverage packaging.
• Knowledge of GMP, sanitation procedures and SOP structure
• Strong stakeholder facilitation and ability to convert observations into clear procedures.
• Experience with document control systems preferred.
• Strong written and verbal communication skills.
• HACCP & FSSC22000 experience (highly desirable).
• Knowledge of ISO/GLP and hygiene principles in manufacturing
• Experience in food safety standards

Apart from free drinks to keep you energized, here’s what else we have to offer:

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world.
• Complementary beverages, on-site parking and modern offices.
• Be part of a new state-of-the art manufacturing facility working engaged colleagues.
• We are committed to giving back to our communities so we provide you with volunteer leave to do so.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.