Quality Director - Pathology Services

at; City of Melbourne; On-site; AUD 260,000 - 360,000; Full time

Benefits offered by this job

Salary packaging up to $12,000 tax‑f­r

Generous leave entitlements

Monthly accrued day off for eligible F

Job summary

Royal Melbourne Hospital invites applications for a Quality Director, Pathology Services, to lead the establishment of Victoria’s new Public Pathology Network. You will set strategy, harmonise quality systems, and drive safety, risk management and accreditation across Parkville laboratories.

As a senior leader, you will partner with Executive directors, clinicians and external partners to deliver a patient-centred, high-performing pathology network, achieving future accreditation and continuous

Qualifications

• Tertiary qualifications in Science or Medical Laboratory Science, with postgraduate qualifications in Quality Management or a related field.
• Extensive senior leadership experience in quality or operational management within a multidisciplinary pathology service.
• Expert knowledge of ISO 15189:2022, NPAAC standards, NATA accreditation and quality management systems.
• Proven experience leading quality improvement, clinical governance, risk management and accreditation activities.
• Exceptional leadership, communication and stakeholder engagement skills, with a commitment to continuous improvement and The Melbourne Way.

Responsibilities

• Lead the Network’s quality, safety and risk strategy across all pathology services.
• Drive accreditation readiness, governance and continuous quality improvement.
• Oversee the integration and harmonisation of quality systems and reporting.
• Provide expert advice to Executive leaders on quality, risk and patient safety.
• Establish performance measures to monitor quality, compliance and service outcomes.
• Foster collaboration across partner health services to strengthen network governance.
• Champion innovation and digital quality initiatives to improve service delivery.
• Promote a culture of excellence, safety and continuous improvement across the Network.

Job description

• Shape the future of public pathology by leading quality, safety and governance across one of Victoria’s newly established Public Pathology Networks.
• Lead system-wide impact by partnering with Executive leaders across the Parkville Precinct to build a unified, accredited and high-performing pathology service.
• Drive innovation and excellence through strategic leadership of quality improvement, clinical governance and service transformation that will influence pathology care across Victoria.

About the role

As the Quality Director, Pathology Services, you will play a critical leadership role in establishing one of Victoria’s new Public Pathology Networks, bringing together pathology services across the Parkville Precinct under a unified quality and governance framework. Working as part of the senior leadership team, you will lead the strategic development and integration of quality, safety and risk management systems across multiple pathology laboratories, ensuring consistent, high-quality and patient-centred services.

You will drive the harmonisation of quality systems, accreditation processes and governance frameworks to support a single, high-performing pathology network. Partnering closely with Executive leaders, Clinical Directors, the General Manager Pathology, Quality Managers and external health service partners, you will champion continuous improvement, innovation and collaboration while ensuring the Network is well positioned to achieve future accreditation and deliver exceptional outcomes for patients, clinicians and the broader Victorian public health system.

Key Accountabilities

• Lead the Network’s quality, safety and risk strategy across all pathology services.
• Drive accreditation readiness, governance and continuous quality improvement.
• Oversee the integration and harmonisation of quality systems and reporting.
• Provide expert advice to Executive leaders on quality, risk and patient safety.
• Establish performance measures to monitor quality, compliance and service outcomes.
• Foster collaboration across partner health services to strengthen network governance.
• Champion innovation and digital quality initiatives to improve service delivery.
• Promote a culture of excellence, safety and continuous improvement across the Network.

About You

You are an experienced pathology quality leader with a strong track record of driving quality, safety and governance across complex healthcare environments. You bring strategic leadership, accreditation expertise and the ability to influence, collaborate and lead change across multiple stakeholders.

You will have:

• Tertiary qualifications in Science or Medical Laboratory Science, with postgraduate qualifications in Quality Management or a related field.
• Extensive senior leadership experience in quality or operational management within a multidisciplinary pathology service.
• Expert knowledge of ISO 15189:2022, NPAAC standards, NATA accreditation and quality management systems.
• Proven experience leading quality improvement, clinical governance, risk management and accreditation activities.
• Exceptional leadership, communication and stakeholder engagement skills, with a commitment to continuous improvement and The Melbourne Way.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia’s premier public hospitals, within the Parkville Precinct—one of the world’s leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to fostering a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

As a child safe organisation, RMH are committed to the safety, wellbeing, and inclusion of children and young people, in line with the Child Safe Standards

We are proud to be a workplace that champions diversity, inclusion and equality for our staff and communities we support, we welcome applications from people of all backgrounds, identities, and abilities, and will provide reasonable adjustments throughout the recruitment process.

All appointments are made subject to satisfactory background and compliance checks, including a Criminal History Record Check (or equivalent), Working with Children Check and Immunisation assessment.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

The Royal Melbourne Hospital (RMH) began in 1848 as Victoria’s first public hospital.

Today our care extends from the City through Royal Park, with mental health and aged care services across the inner west.

We operate a statewide trauma service and lead centres of excellence across neurosciences, nephrology, oncology, cardiology and virtual health.

Our collaborations set new benchmarks in health excellence, including the world-renowned Peter Doherty Institute for Infection and Immunity, our joint venture with the University of Melbourne.

And while the work we’re doing takes us in inspiring new directions, we lead with kindness that defines a better standard of care.

The Royal Melbourne Hospital (RMH) began in 1848 as Victoria’s first public hospital.

Today our care extends from the City through Royal Park, with mental health and aged care services across the inner west.

We operate a statewide trauma service and lead centres of excellence across neurosciences, nephrology, oncology, cardiology and virtual health.

Our collaborations set new benchmarks in health excellence, including the world-renowned Peter Doherty Institute for Infection and Immunity, our joint venture with the University of Melbourne.

And while the work we’re doing takes us in inspiring new directions, we lead with kindness that defines a better standard of care.

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